JACKSONVILLE CAR RENTAL REVIEWS

The staff was very friendly and answered all questions.

Pick- up was explained perfectly from the airport. Car was there and ready with a full tank

Price was excellent. Web site was easy to navigate.

Excellent service. After collecting my car there was an issue with the cat, they change the car and upgraded me for my trouble. The gentlemen at the desk were super friendly, the staff at the drop Off were happy, accommodating. After such and excellent experience I will be booking with Hertz again.

Fantastic easy to use app. Got me a great deal also. Will recommend and use again.

Great!

Great!

Wait of over an hour at Dollar is unacceptable.

The rental desk at JAX was very friendly and helpful. She even upgraded my car for free.

Smooth process. Got price drop alert with cheaper price

A bit expensive.

Upgraded car on pick up brand new Nissan rogue. Great staff at jacksonville can't fault them.

Great app and everything went smoothly. Will be using QEEQ every time from now on.

Very convenient

The windscreen had a crack in it..it had dents in it..I waiting over a hour it wasn’t the vehicle I asked for..The guy at the desk was very friendly thought and I’ve been over charged 43 pounds

Solo que el personal de dollar que me atendió no entendía que ya los impuestos estaban pagos al momento de recoger el vehículo. Eso debe de mejorar Por lo demás todo muy bien

Excelente

Espere demasiado tiempo para obtener mi carro !!!!!! Y me cobraron un seguro que ya yo lo tenía !

El servicio al cliente me pudo haber ayudado en el momento que tuve problemas y no fue así ! Lo hicieron después de 2 meses de la devolución del automóvil

Car was in good shape. The people at the counter for checkout were quite unhelpful and rude.

QEEQ did well as always.

Well, I knew what I was renting. The ford Mustang is a 4 passenger 2 door car with not much leg room for the back seats. The trunk is medium sized. I have rented this car before, so there weren't any surprises aside from tha fact that I forget how COMFORTABLE it is for long rides. Staff at the counter was great. Waiting time was very brief. I loved the Alamo experience. I used to be on "budget", if you know what I mean, but it was a pleasant change.

The car wasn’t very clean and stinks of cigarettes so bad. This is my second rental in less than a month that the car stinks of cigarettes. Unacceptable.

Very friendly counter support!

Easy going and good offer.

Upgraded to an SUV class of vehicle at no extra charge.

easy booking and good prices

I went to pick up the car two hours early and asked if they could adjust my booking time. They said they didn't have the car I reserved and made me wait for two hours. Eventually, they gave me a Mirage G4 instead of the Nissan Versa I had booked, claiming it's the same class, but I thought it was worse. However, the car was very new. The return service was excellent; I was a bit late, but after I explained, they backdated the return time and didn't charge any extra fees. I initially planned to return the car at a different location, but with QEEQ's help, I changed it to the original location. They also refunded the one-way fee, and QEEQ's service was great.

Everything went very smoothly even when I had one query mid way through the rental - everything exceeded expectations

Easy to use and provided competitive options. Excellent experience

The fuel fee was not informed in advance and an extra $40 was charged unexpectedly. Poor service.