From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9755085321
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9755085321
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Hawk, Kuala Lumpur International Airport Car Rental

Hawk 2000+ ratings, 15 reviews

Kuala Lumpur, Selangor, Malaysia

7.3 / 10 Good

Hawk - Kuala Lumpur International Airport Information, Car Rental Instructions & Policies

Address

Terminal 2, Level, 2, KLIA2 Arrival Lane, 64000 Sepang, Selangor

Telephone

127719186 / +60-162076518,+60-387032404

Pick-up Instructions

The Hawk - Kuala Lumpur International Airport car rental location is in terminal

The Hawk - Kuala Lumpur International Airport car rental staff will Initiatived provide a fixed-pickup service and no need to contact

The location is at the first level of KLIA 2 (LOT NO.L1-A04,LEVEL 1 GATEWAY at KLIA 2). If you choose to pick up the car out of its working hours, you will need to pay an extra fee to the location. The specific cost is subject to the location.PUBLIC HOLIDAY 0800 - 1700HRS

Drop-off Instructions

The location is at the first level of KLIA 2 (LOT NO.L1-A04,LEVEL 1 GATEWAY at KLIA 2). If you choose to return the car out of its working hours, you will need to pay an extra fee to the location. The specific cost is subject to the location.PUBLIC HOLIDAY 0800 - 1700HRS

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -13:00
06:00 -18:00
CLOSED
06:00 -18:00
06:00 -18:00
06:00 -18:00
06:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driver's license from your country + IDP

Please note that the International Driving Permit (IDP) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.6 mi from Kuala Lumpur International Airport

Railway Stations

27.3 mi from Old Kuala Lumpur Railway Station

28.8 mi from Ampang Park Station

Hotels

17.4 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

18 mi from Q One Hotel Semenyih

18 mi from Soho Hotel Semenyih

Other Landmarks

26.9 mi from Istana Negara Malaysia Palace

27.6 mi from Petaling Street

28 mi from Parliament House

FIND ME A CHEAP RENTAL
Map view of Hawk Store Location
coordinates: 2.744705 101.6835279

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 7.0
  • Vehicle cleanliness: 7.2
  • Spaciousness: 6.8
  • Counter staff: 6.6
  • Pick-up location: 6.4
  • Drop-off location: 6.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • L.Kee

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    didnt get the car as indicated but got an older conditioned car instead.
    Read More >
  • I.DAUD

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Great service
    Read More >
  • I.DAUD

    Kuala Lumpur

    8.7 /10 Very good

    Reviewed: Sunday, November 17, 2024

    1 have to pay RM180.00 cos I pick the car after 1000pm ,(1010pm) 10 miniutes late, cos my flight delayed from Doha, Qatar to KLIA. Counter close and they came from KLIA2, so they charged me for overtime RM180.00, more expensive then car rent. Others, Hawk car very good and big size. I hope overtime charge cos of flght delayed not so expensive n more then car rent. Tqvm
    Read More >
  • T.Wong

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Have been using Hawk many times previously. Local car rental company with new cars and excellent value.
    Read More >
  • Anonymous

    Kuala Lumpur

    5.7 /10 Average

    Reviewed: Sunday, November 17, 2024

    The car did not meet my expectation, slow pick up and its air con is not cold enough
    Read More >
  • Jun Yung

    Kuala Lumpur

    8.7 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Great car.
    Read More >
  • Saju.b

    Kuala Lumpur

    7.7 /10 Good

    Reviewed: Sunday, November 17, 2024

    Really bad experience trying to find the correct parking location to return the vehicle and had to pay extra due to being late
    Read More >
  • Ryuta Yamada

    Kuala Lumpur

    8.3 /10 Very good

    Reviewed: Sunday, November 17, 2024

    I got free upgrade to Honda City ! Thank you.
    Read More >
  • Ryuta Yamada

    Kuala Lumpur

    8.3 /10 Very good

    Reviewed: Sunday, November 17, 2024

    I got free upgrade to Honda City with no extra charge.
    Read More >
  • Ryuta Yamada

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    I got free upgrade to Honda BRV with no extra charge.
    Read More >
  • Ryuta Yamada

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Friendly staffs and cars were superb.
    Read More >
  • Anonymous

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.
    Read More >
  • Kay Pound

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    We didn’t know we needed a voucher for car pickup. Two days ago, another staff member just asked us to take a screenshot and email it to them. But this staff member didn't allow that. Since this app logs in with a phone number and requires a verification code, we couldn't get the code. Even when we showed the long saved screenshot of the voucher, he said it was too small to read and made exaggerated gestures. He complained that we didn't print the voucher last time and still didn’t this time! We arrived at 3 PM and dealt with this until 4 PM without success. We had to rush back to school to submit documents and ended up taking a taxi. When we told him we would take a taxi and come back, he rudely replied, “What difference will that make?” His attitude was terrible. We asked a teacher to help print the voucher and took a taxi back, and he still claimed it wasn’t the correct form, with an awful expression on his face. Ultimately, he reluctantly said it was okay. My friend and I were very upset about the wasted time, the poor attitude, and lack of clear instructions. Even after we printed all the clear and readable information, he insisted it had to look like previous customers’ vouchers.
    Read More >
  • Evan Morley

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    The rental company messed up my reservation. When I went to pick up the car in the morning as scheduled, they told me there was no car available and asked me to come back at 5 PM. Absolutely unreasonable!
    Read More >
  • Ursula Landon

    Kuala Lumpur

    6 /10 Average

    Reviewed: Sunday, November 17, 2024

    After arriving at the store, there were no staff members; I waited for an hour to pick up the car. They didn't provide any information about the highway; you need to buy a card in advance as it’s all card payment except for the far-left lane which has manual service. Additionally, the car had problems within two days. The air conditioning broke down at 34-35℃, and we were extremely hot without it! Contacting the company for a car exchange was very inconvenient—either no one answered the phone or they repeatedly needed to verify details like name, car number, and even asked for the car model?! It took a few hours to finally find a nearby branch through online research and get a replacement car. The new car was fine.
    Read More >
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