East Coast, Car Rentals – Brisbane City Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Car Rentals – Brisbane City Information, Car Rental Instructions & Policies

Address

728 Ann Street Fortitude Valley , Queensland 4006

Telephone

+61738399222

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Toyota Corolla,Renault Clio,Citroen C3,Suzuki Jimny,Toyota Corolla,Hyundai I30,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Rav4 Hybrid,Mitsubishi Pajero Sport,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mazda Mx30,Vauxhall Grandland X,Nissan Qashqai,Mitsubishi Eclipse Cross,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Opel Mokka-4wd,Mazda Bt-50 Dual Cab Ut,Spin Adaptada Atendimento Exclusivo Pcd,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Toyota Corolla,Renault Clio,Citroen C3,Suzuki Jimny,Toyota Corolla,Hyundai I30,

AUD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.9 mi from Brisbane Airport

Railway Stations

0.8 mi from Central Station

5.9 mi from International Terminal Railway Station

Hotels

0.3 mi from Art Series - The Fantauzzo

0.4 mi from Astra River Place

0.4 mi from Mantra on Queen

Other Landmarks

1.9 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -27.457244 153.03564

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 2.3
Vehicle cleanliness: 2.3
Spaciousness: 3.3
Counter staff: 2.6
Pick-up location: 3.0
Drop-off location: 3.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Green
Brisbane
5.3 /10 Average
Reviewed: Saturday, December 21, 2024
Car was dirty and old. Tyres were not very good (especially for QLD wet weather). To pick up the car took around 30 minutes due to an issue with the customer before me, plus around 10 minutes as the staff made an error with my car. Then another 10 minutes to get the car checked and signed off before I could leave. Paid $240 for 4 days, would have been acceptable price if the car wasn’t so old, dirty and worn!
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Anonymous
Brisbane
2 /10 Poor
Reviewed: Saturday, December 21, 2024
be aware that they don't provide you the car you ordered, when I was there to pick up the car, I realize that they only have the cheapest car of each category. I ordered Suzuki swift, they didn't email me before hand or tell me when Im arrive at the front desk but give you a paper to collect it straight away at the garage. when you ask them why it is not the car you picked, they didn't even bother to apologize but just tell you one word "similar".
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c.goord
Brisbane
6.3 /10 Average
Reviewed: Saturday, December 21, 2024
Thought we were getting a Mis Outlander ended up receiving a Honda CRV which had no go at all. Put your foot on the accelerator 5 seconds later you'd get a reaction. Which was highly irritating on a long drive. Had a couple of sarcastic comments from the service guy at the desk as we didn't want to pay for the added insurance which was more expensive than the car hire!
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Suyash Mandal
Brisbane
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Ecellent service by the counter staff. However, I had to wait for around 20 minutes until my turn came.
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Avery Morris
Brisbane
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Average
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Josephine Irving
Brisbane
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The service was enthusiastic, worth a try.
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Hedy Michelson
Brisbane
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Very friendly, but had to wait for a while to pick up the car.
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Flora Bess
Brisbane
8 /10 Very good
Reviewed: Saturday, December 21, 2024
Battery issue, got one extra day for free
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Jenn Tan
Brisbane
9.7 /10 Excellent
Reviewed: Saturday, December 21, 2024
The car exceeded my expectations. It was in excellent condition, performed well, and had all the features I was hoping for. The counter staff was very helpful. He was friendly, knowledgeable, and made the whole experience pleasant. The only improvement I can suggest is it would be great if the staff could provide a brief walkthrough of the car's key features. This would ensure that customers can fully utilize all the functionalities of the vehicle.
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Modesty Martin
Brisbane
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Good
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Lynn John
Brisbane
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
The pickup and drop-off process was very smooth, the staff had a good attitude. There weren't too many people, and the efficiency was high.
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Ternence Theresa
Brisbane
10 /10 Excellent
Reviewed: Saturday, December 21, 2024
Very satisfied
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