East Coast, Car Rental Brisbane Airport Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Car Rental Brisbane Airport Information, Car Rental Instructions & Policies

Address

504 Nudgee Road, Hendra

Telephone

+61755558900

Pick-up Instructions

The East Coast - Car Rental Brisbane Airport car rental location is located out of the airport

You can arrive of East Coast - Car Rental Brisbane Airport car rental by free shuttle bus.

When you arrive at Brisbane International Airport, collect your luggage and then call our shuttle on 1 800 474 258 or (+61) 07 5555 8908 to arrange your free shuttle to our Brisbane Car Rental Branch. Follow our Step-By-Step Instructions to your Shuttle Bus Pickup Location for Brisbane International Arrivals here.：https://www.eastcoastcarrentals.com.au/media/2022/02/BRA-International.pdf When you arrive at Brisbane, collect your luggage and then call our shuttle on 1 800 474 258 or (+61) 07 5555 8908 to arrange your complementary transportation to our Brisbane Car Hire East Coast Car Rentals Branch. Please se1ect the airline you will be arriving on for the appropriate instructions to your shuttle bus: Virgin：https://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-virgin-arrivals/ Qataa：shttps://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-qantas-arrivals/ Jetstar : https://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-jetstar-arrivals/

Drop-off Instructions

Please drive your vehicle back to the store. A free shuttle will then bring you back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Toyota Yaris Cross Hybrid,Honda City,Citroen C3,Suzuki Jimny,Toyota Corolla Hybrid,Toyota Vios,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid,Toyota Kluger Hybrid,Mitsubishi Pajero Sport,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Bmw X7,Mazda Mx30,Vauxhall Grandland X,Skoda Kamiq,Mitsubishi Eclipse Cross,Mg Zs Ev,Bmw 1 Series,Cupra Born,Opel Mokka,Ldv D90,Tesla Model 3,Tesla Model Y,Toyota Camry,Volvo Xc40,Mazda Bt-50 Dual Cab Ut,Toyota Hiace,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Toyota Yaris Cross Hybrid,Honda City,Citroen C3,Suzuki Jimny,Toyota Corolla Hybrid,Toyota Vios,

AUD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.1 mi from Brisbane Airport

Railway Stations

2.1 mi from International Terminal Railway Station

4.9 mi from Central Station

Hotels

0.3 mi from Ibis Budget Brisbane Airport

0.6 mi from Novotel Brisbane Airport

0.7 mi from Executive Stylish Home for 8 Guests + Parking

Other Landmarks

6 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -27.409365559542 153.07459758388

Location Images

East Coast-Car Rental Brisbane Airport-29876-dropoff_guide

Return Sign

East Coast-Car Rental Brisbane Airport-29876-store

The Rental Desk

East Coast-Car Rental Brisbane Airport-29876-telegraph

The Sign

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 4.8
Vehicle cleanliness: 4.3
Spaciousness: 4.5
Counter staff: 4.9
Pick-up location: 4.5
Drop-off location: 4.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Louise H
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was dirty on the roof inside which wasn’t particularly nice. Otherwise all good.
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ToStonehenge
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
all very good and just as indicated through Easy Car Rental site.
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R.Chen
Brisbane
7.3 /10 Good
Reviewed: Wednesday, December 18, 2024
Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.
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G.HUme
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The condition of the car is excellent. Staff is helpful.
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Anonymous
Brisbane
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
One of the counter staff was not that friendly, and tried to scare us into upgrading the insurance. Other than that, the rest of the staff was really nice and helpful.
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E.Vance
Brisbane
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good service
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Anonymous
Brisbane
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good reliable car. Very spacious for luggage. Excellent option for after hours drop off as they had an agreement with another provider. Phone customer service was extremely helpful. Around counter service was good.
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L.Coombes
Brisbane
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Our original car had intermittent issues with the air-conditioner, and I called the office to ask about a replacement car. No problem! A smooth transaction from old to new car and we were on our way in about 10 minutes.
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M.Moore
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Quick and Easy
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Anonymous
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Thank you to all the staff who were simply fantastic!!!!!!
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I.Graham
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very quick pickup and prompt travel from and to the airport.
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C.Martin
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.
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R.Perkins
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Seamless and painless process - efficient pick up and drop off by Courtes bus to and from airport. Only a 10 minute transit. Car waiting on arrival and not crowded so quick to grab and go. Similar on return with a well oiled procedure.
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A.Owen
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great space in the car. Very friendly staff. Very efficient service. The whole experience could not have been better.
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S.Trew
Brisbane
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.
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Anonymous
Brisbane
7.3 /10 Good
Reviewed: Wednesday, December 18, 2024
Given smaller car at same value as the booked one was no available even though I arrived on time.
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B.Wehlburg
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great. Efficient staff and shuttle service to the airport.
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K.Wong
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great car and highly recommended. Great service.
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A.O
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
現地スタッフの対応・速やかな接客と応対、レンタカーの内容や清潔感もあって、最高でした。また利用したいです。
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Brett
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Car was brand new, customer service was friendly, helpful, prompt, and efficient.
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Tony D.
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The booking staff was so friendly and helpful. The whole process was very fast and well-run.
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S.Girvan
Brisbane
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Took awhile to contact them by phone from airport After that the service was exceptional.
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Donita Bell
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Very helpful at the desk .. although the insurance we bought online was explained as a waste of time . Won’t do that again .
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Hayden Johnson
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was relatively clean and tidy.
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Rita Galsworthy
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was in good condition and had a high cost-performance ratio.
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Esther Katte
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The cars are relatively new, the procedures are simple, and the prices are very affordable. Although they don't have a branch at the airport, they offer free shuttle service, so it's not really inconvenient.
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Marian Jessie
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Excellent service. There is a free shuttle from the terminal, which takes about ten minutes. Picking up the car outside the airport not only saves money but also avoids the complex traffic within the airport area. Staff attitude is great, and both the pickup and dropoff process are quick. Highly recommend.
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Cathy Dobbin
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The service is quite standardized, but it's important to carefully listen to the staff's explanation. They might upgrade your vehicle, and I agreed without fully understanding, but it turned out to be worth it. I got a Camry instead of a Corolla for just a little over 200 per day.
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Candice Newman
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was good and the service was excellent. The only downside is that it is not located within Brisbane Airport; you need to take a taxi there, but it’s not far.
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Dale Clapham
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The car was in great condition and the service was good. Self-service return was very convenient. Picked up the car from Brisbane Airport, but the pickup location was not within the airport. There was a free shuttle bus, but the order didn’t specify the shuttle bus location. It took some effort to figure it out; hopefully, this will be marked in the future.
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Wanda Copperfield
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car was in great condition, and the staff was very patient.
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Miriam Lily
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
It's okay, but the office isn't inside the airport. You need to call them when you arrive.
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Novia Springhall
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Satisfied.
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Leo Tours
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Door to Door service
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Ingemar Katrine
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.
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Taylor Cook(e)
Brisbane
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The process was quite smooth.
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Ed Geordie
Brisbane
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Actually, they seemed to intentionally make things difficult for Chinese travelers and deceive them about prices. The staff had a very bad attitude. Meanwhile, Western customers next to us were treated well. The main point is that we are not even Chinese, but the staff made a mistake and gave us extremely poor service. Very dissatisfied.
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Rodney Raman
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The store was very clean. The staff provided a card with instructions on how to fill out forms and important notes. They left an email address and I continue to receive promotional offers. The car was very clean and had a prominent rental company logo. The process was quick, and all scratches pointed out during the inspection were accurately recorded. Very good service.
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Cynthia Camp
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Very good, happy to do business again.
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Hilary Rusk
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied, the car was very new, having only driven over 3000 kilometers. The price was also very reasonable.
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Ronald Paul
Brisbane
6 /10 Average
Reviewed: Wednesday, December 18, 2024
We rented a Corolla, but they replaced it with an MG.
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Lionel Johnson
Brisbane
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Satisfied, but they deducted 1000 AUD, and it supposedly takes 28 days to refund. That's too long and inconvenient.
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Ford Middleton
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Overall it was pretty good. Picking up and returning the car was smooth. Got an upgrade to an Australian Highlander, which was awesome.
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M.Brown
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Bit slow getting car but accepted because of staff member being trained
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Burke Jacob
Brisbane
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Upon arrival, a car came to pick us up after calling, which was quite convenient. However, there was a queue to get the car and the staff were very slow. They also tried to sell additional insurance, so make sure to allow plenty of time.
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Poppy Sidney
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good, especially happy with the free airport shuttle service.
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Baldwin Johnson
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Fairly satisfied
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K.K
Brisbane
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
とても清潔な綺麗な車両でした
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Kim Bennett
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied
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Mildred Micah
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied
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Aurora Kell(e)y
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
East Coast car rental company provides good service.
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Charlotte Broadbent
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!
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J.Mitchell
Brisbane
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
I would prefer to pick up at 11pm from airport
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Excellent service
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