Hertz, Brisbane Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Brisbane Airport Information, Car Rental Instructions & Policies

Address

Brisbane Airport QLD 4008

Telephone

+61735414790

Pick-up Instructions

The Hertz - Brisbane Airport car rental location is in terminal

You can walk to the counter of Hertz - Brisbane Airport car rental.

Please note: all domestic pick ups are from Hertz car park situated on level 1 of Domestic carpark building. Directions from the terminals: Walk out of the terminal building, proceed onto the sky-walk and across towards to the carpark building, take the lift down to level 1. You must provide a flight number when picking up a vehicle at Brisbane Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC terminal.

Drop-off Instructions

Please return the car to designated parking lot of the international terminal and return the key to the branch. Please pay attention to the sign "Car Return" when you enter into the parking lot and drive the car into the corresponding lane according to the sign.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Renault Logan,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Opel Astra,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Opel Corsa,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Suzuki Swift,

AUD 5500 for Renault Clio Matic,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Holden Commodore,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Toyota Alphard,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 2 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Ford Transit,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for Toyota Hiace,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for N3 Ford Transit Lara,

AUD 6001 for Special,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Renault Logan,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Opel Astra,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Opel Corsa,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Suzuki Swift,

AUD 5500 for Renault Clio Matic,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Holden Commodore,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Toyota Alphard,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 2 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Ford Transit,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for Toyota Hiace,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for N3 Ford Transit Lara,

AUD 6001 for Special,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Renault Logan,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Opel Astra,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Opel Corsa,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Suzuki Swift,

AUD 5500 for Renault Clio Matic,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Holden Commodore,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Toyota Alphard,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Opel Movano Xl2 10/12m3,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 2 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 5 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Ford Transit,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for Toyota Hiace,

AUD 0 for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for N3 Ford Transit Lara,

AUD 6001 for Special,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Brisbane Airport

Railway Stations

1.4 mi from International Terminal Railway Station

8 mi from Central Station

Hotels

0.2 mi from Pullman Brisbane Airport

0.2 mi from ibis Brisbane Airport Hotel

2.9 mi from Comfort Inn & Suites Northgate Airport

Other Landmarks

9 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -27.384699 153.118559

Location Images

The Rental Desk

The Sign

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.4
Drop-off location: 0.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Wong
Brisbane
6.3 /10 Average
Reviewed: Wednesday, January 1, 2025
Too expensive
Read More >
Anonymous
Brisbane
9.3 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Lady at the counter was very friendly and assisted with the rental process very well
Read More >
K.TEO
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.
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Emma Craigie
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Quick procedures and good service.
Read More >
Otis Joe
Brisbane
4 /10 Average
Reviewed: Wednesday, January 1, 2025
Service staff attitude was average. Brisbane Airport wasn't crowded, no need to queue, there was an upsell for insurance.
Read More >
Dora Edgeworth
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.
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Wallis O'Casey
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
This is an international brand, trustworthy.
Read More >
Jeremy Rob
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Simple process, enthusiastic staff
Read More >
Felix Brown
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very good! Friendly and easygoing.
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Jocelyn Wild
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Convenient pickup and quick return, the car was very new and in good condition, it was a pleasant experience.
Read More >
Vanessa Lew
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Hertz is one of the largest car rental companies in the world. Their services are standardized, and thanks to the reminders on QEEQ, the rental and return process was straightforward and easy to understand. Thumbs up!
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Ronald Paul
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
There were some minor issues with the pickup, but the staff was very helpful.
Read More >
Jack Yeates
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
The staff were very friendly and had a great attitude. The company provided a vehicle that matched the booked model and was in good condition.
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Kim Bennett
Brisbane
4 /10 Average
Reviewed: Wednesday, January 1, 2025
The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.
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Samantha Hornby
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very good and very convenient
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Carey Huxley
Brisbane
4 /10 Average
Reviewed: Wednesday, January 1, 2025
I reserved a Kluger, but was given a Nissan at the store. They said it was the same class, but I was not satisfied with it in practice. The remote key often couldn't match with the car, making opening and closing the doors very troublesome. There were definitely some differences in space as well. The return location closed at 1 PM on Sunday afternoon without any prior notice. The return address was actually on a main road where parking was not allowed, so I had to wait for someone to come out and give me a temporary map to find the return spot.
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Barlow Pigou
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
The service attitude was excellent, and their efficiency was high.
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Norman Rockefeller
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Good, highly recommended!
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Page Kitty
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
The staff's voice was very soft, but everything went smoothly without any hard selling.
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Marguerite Robin
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Returning the car is very convenient. If you have full insurance, there's no need for a car inspection. Just hand over the keys when returning.
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Vivien Pritt
Brisbane
6 /10 Average
Reviewed: Wednesday, January 1, 2025
The company insisted on purchasing full insurance and had a poor attitude towards foreigners.
Read More >
Isaac Wallis
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Convenient pick-up, friendly customer service.
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Theodore MacAdam
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Customer service personnel are enthusiastic and attentive.
Read More >
Linda Nancy
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Excellent
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Jessica MacArthur
Brisbane
6 /10 Average
Reviewed: Wednesday, January 1, 2025
Overall acceptable, but the child safety seat provided was really dirty, really dirty, really dirty.
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Yvette Haydn
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
We booked the car online with a pick-up time of 1 PM and a return time of 1 PM two days later. However, we actually picked up the car at 10:30 AM. They charged us for three days without communicating this beforehand or reminding us whether it was two days or three days and whether the return time needed to be adjusted. As a result, we returned the car at 11 AM, only a little over half an hour late, but we were charged for three days. The main issue was the lack of any reminders or notifications, which left us very dissatisfied.
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Gene Bell
Brisbane
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
Dissatisfied. The Australian staff at the front desk had a very bad attitude, overcharged us, and wasted time without clarifying. The extra charges have not been explained yet, and the deposit that was supposed to be returned that night has still not been refunded.
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Riva Walkley
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Convenient pickup
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Janice Christy
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
The wait time for the car after completing the paperwork was quite long (more than half an hour).
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Carr Marshall
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very easy to locate and convenient. Plenty of cars available.
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Alvis Abe
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Good, I recommend renting directly from the store.
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Rex Hearst
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Both renting and returning the car were smooth. Remember to bring a credit card.
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Nelly Johnny
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Good service attitude
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Jocelyn Thomas
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Found the car in the parking lot by myself.
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Milo Galbraith
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.
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Janet Webster
Brisbane
6 /10 Average
Reviewed: Wednesday, January 1, 2025
Worth a try
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Kenneth Temple
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Hertz staff were quite friendly.
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Darlene Leopold
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Satisfied
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Rebecca Eleanor
Brisbane
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.
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Cliff Connie
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Satisfied
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Harlan Isaiah
Brisbane
4 /10 Average
Reviewed: Wednesday, January 1, 2025
Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.
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Phoenix Barnard
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
The location is easy to find, overall good.
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Jim Blake
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Satisfied
Read More >
Penny DuBois
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very convenient
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Jessie Galbraith
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Easy and quick pickup. Very clear instructions!
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Poppy Sidney
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Great service.
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Clare Catharine
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Purchased full insurance, almost no upselling. Completed the paperwork in five minutes! Excellent.
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Ernest Montgomery
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Satisfied
Read More >
Kim Bennett
Brisbane
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
The customer service was friendly, very satisfied!
Read More >
Horace Spender
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very satisfied
Read More >
Cora Caroline
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
The service from the large company was excellent, detailed explanations, and quick car return.
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Brook Horace
Brisbane
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very satisfied
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