Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.
Dissatisfied. The Australian staff at the front desk had a very bad attitude, overcharged us, and wasted time without clarifying. The extra charges have not been explained yet, and the deposit that was supposed to be returned that night has still not been refunded.
Hertz is one of the largest car rental companies in the world. Their services are standardized, and thanks to the reminders on QEEQ, the rental and return process was straightforward and easy to understand. Thumbs up!
About QEEQ:10.0/10
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