Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.

Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

Good, I recommend renting directly from the store.

The company insisted on purchasing full insurance and had a poor attitude towards foreigners.

There were some minor issues with the pickup, but the staff was very helpful.