From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5833974318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5833974318
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Europcar, Townsville Airport Car Rental

Europcar 2000+ ratings, 12 reviews

Townsville, Queensland, Australia

9.4 / 10 Excellent

Best Price Car Rentals at Townsville Airport(TSV)

Last updated on: November 11, 2024

Europcar - Townsville Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING

Telephone

+61 (0) 7 47601380

Pick-up Instructions

The Europcar - Townsville Airport car rental location is in terminal

You can walk to the counter of Europcar - Townsville Airport car rental.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -17:00
07:30 -17:00
08:00 -14:00
08:00 -14:00
07:30 -17:00
07:30 -17:00
07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 15 - 37.7096448 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full driver's license issued in Australia

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Mariah Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Townsville Airport

Hotels

2.1 mi from Mercure Townsville

2.1 mi from Secura Lifestyle The Lakes Townsville

2.2 mi from BIG4 Rowes Bay Beachfront Holiday Park

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -19.2513 146.7594

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.4 / 10 Excellent

  • Vehicle condition: 9.5
  • Vehicle cleanliness: 9.6
  • Spaciousness: 9.5
  • Counter staff: 9.0
  • Pick-up location: 9.6
  • Drop-off location: 9.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Sam

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Like: Fantastic value. Amazing car. Excellent service. Smooth hassle free transaction ⭐️⭐️⭐️⭐️⭐️
    Dislike: Nothing
    Read More >
  • Kirsti

    Townsville

    9.8 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Like: Easy car upgraded us when the vehicle we reserved was unavailable.
    Read More >
  • L.Hodgkin

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Like: Customer service was smashed out of the airport fabulous crew great vehicle easy access and Townsville rocks with customer service from the team at the airport
    Dislike: There is nothing sorry
    Read More >
  • C.Midori de Arruda

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    I've actually got updated to a KIA CERATO at the pick up! Therefore the above review is for a KIA CERATO and rather than a Hinday Accent (witch I don't recommend)
    Read More >
  • A.Hepburn

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Better car than expected which was a nice surprise!
    Read More >
  • V.Miller

    Townsville

    8.3 /10 Very good

    Reviewed: Thursday, November 14, 2024

    Europcar were good, although I was charged an international money transfer fee which I don't recall being in the contract. The vehicle was new, but a software glitch produced an airbag warning sign on the dashboard. The car itself was very basic and Mitsubishi really need to upgrade their "clunker" engines.
    Read More >
  • p.Ioapo

    Townsville

    8.7 /10 Very good

    Reviewed: Thursday, November 14, 2024

    Waited well over 4 hours upon pick up. Customer Service was very bad from the get go , very rude . Had no customer service skills what so ever , refused to listen to us . It wasn't until my daughter rang head office and a new customer representative started their shift that things finally started progressing.
    Read More >
  • M.Abdo

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Car was very new and perfectly clean. Counter at pick-up had a computer glitch which caused a bit of delay, but nothing major to fuss about. All in all a good experience.
    Read More >
  • A.Noyes

    Townsville

    8 /10 Very good

    Reviewed: Thursday, November 14, 2024

    The car was an upgrade which was nice. The staff member was helpful and explained everything there was to know about the car.
    Read More >
  • j.Weerasekera

    Townsville

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    qll good
    Read More >
  • S.Smith

    Townsville

    9.7 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    It was a little difficult to contact staff. Left messages but did not return call. Had to go to the terminal and find Europcar counter. A lady from next door hire company had to look around the back and told us staff were there and would be out shortly. The customer service girl was very nice and friendly and completed our booking.
    Read More >
  • Dave

    Townsville

    9.3 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    I found the Townsville staff to be extremely friendly and efficient.
    Read More >
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