Hertz, Melbourne Downtown Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Melbourne Downtown Information, Car Rental Instructions & Policies

Address

114, Flinders Street, Melbourne, Australia, VIC 3000

Telephone

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Mitsubishi Eclipse Cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Nissan March,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Ford Fiesta,

AUD 5500 for Toyota Yaris,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Camry,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ds7,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Toyota C-hr,

AUD 5500 for Peugeot 3008,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux Workmate,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry Elite,

AUD 0 for Toyota Landcruiser Prado,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Standard,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Caddy,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Mitsubishi Eclipse Cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Nissan March,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Ford Fiesta,

AUD 5500 for Toyota Yaris,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Camry,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ds7,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Toyota C-hr,

AUD 5500 for Peugeot 3008,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux Workmate,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry Elite,

AUD 0 for Toyota Landcruiser Prado,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Standard,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Caddy,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Volkswagen Taigo,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Mitsubishi Eclipse Cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Nissan March,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Ford Fiesta,

AUD 5500 for Toyota Yaris,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Camry,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ds7,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Renault Captur,

AUD 5500 for Toyota C-hr,

AUD 5500 for Peugeot 3008,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux Workmate,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for I5 Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry Elite,

AUD 0 for Toyota Landcruiser Prado,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for Volvo V60,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Standard,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen Caddy,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Special,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Melbourne City Heliport

7.4 mi from Essendon Airport

12.4 mi from Melbourne Airport

Railway Stations

0.2 mi from Flinders Street Station

0.3 mi from Parliament Train Station

0.8 mi from Flagstaff Train Station

Hotels

Nearby Flinders Street Apartments

Nearby 2 Bedroom Apartment on Flinders Street

0.1 mi from Grand Hyatt Melbourne

Other Landmarks

0.2 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -37.816201 144.970951

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Erin Cissie
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
It's okay.
Read More >
Malcolm Rutherford
Melbourne
6 /10 Average
Reviewed: Sunday, December 1, 2024
A car wash employee left his phone in the car and kept calling me, which seriously affected my mood and safety while using the car.
Read More >
Anastasia Max
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
The queue time wasn't long.
Read More >
Emily Cowper
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
Satisfied
Read More >
Isidore Augustine
Melbourne
6 /10 Average
Reviewed: Sunday, December 1, 2024
Highly recommended by many
Read More >
Jeffrey Carnegie
Melbourne
6 /10 Average
Reviewed: Sunday, December 1, 2024
The supplier charged fees for traffic violations without notifying in advance.
Read More >
Marina Pitman
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
The pickup process was very fast, the explanations were thorough, and the staff were very friendly. The return process was also quick and smooth, making it very convenient.
Read More >
Florence Tennyson
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
For our first self-drive experience in Australia, we went with Hertz, who had the highest ratings. Both pick-up and drop-off were very smooth!
Read More >
Michaelia Betsy
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
Good car, efficient, and great service.
Read More >