VIENNA AIRPORT CAR RENTAL REVIEWS

Over the counter security hold was 1500 euro which was more , secondly the counter insurance was way higher so it’s best to purchase online at QEEQ

Too many hidden charges, including an extra 1000 RMB for crossing borders. Daily limit of 100 kilometers, and minor collisions are at your own expense. It's worrisome, and the return inspection is very strict, even dust is considered scratches, but overall it's okay.

There were some issues during the car pickup, but the staff were very patient and helped resolve the problem. Thanks to the team!

Hungarian rental company, overall cost-effective

When renting, they greeted us with a smile and said they could help with any issues. However, when a problem actually arose, they said they do not provide that service and charged an additional service fee starting from 100 euros.

The staff greeted us with smiles when we rented the car, and they were willing to help with any issues. However, when problems actually arose, they said those services were not provided and we'd need to pay an extra service fee starting at 100 euros.

We had to wait a little at the arrival hall as the add car agent was with another client. Other than that everything was quite smooth.

The options offered were good & I was able to find the best fit for my requirements

All was very good. Smooth conduct by counter staff and very well managed.

The car was new and in good condition. The counter staff was helpful and courteous. The pickup and drop off process was easy and quick, no waiting time. The price detector by Qeeq further reduced Euro 20 on the booking. Qeeq is the best website for car hire. Best rates and immaculate booking. Overall good experience. Highly recommended.

I was not clearly made aware in advance my booking was with Autounion. Missed initial collection at airport, pick up driver did not use our names. We were directed to wrong car and car we got had several dents and marks, not great condition externally. On drop off large Q of people and no one from Autounion speaking to tell us what was happening. Hard to park car due to busyness (cars everywhere) Once I approached a staff member they just took the keys and said that was car returned. No check on car made and no confirmation given on deposit refund. When I asked our return driver to airport they didn't no the refund procedure. Office tucked away round back of block all in all just didn't feel very professional.

What's impressive is that the preauthorization refund was processed very quickly, refunded the next day.

Following the signs, it was easy to find Parkhaus 4 where the car rental company is located. Dryyve is a smaller player compared to Avis, Hertz, and Europcar, and their counter is at the very end of the hall. The good thing is that there was no queue. Note that only basic insurance is included, but they weren't pushy about selling extras. However, they didn't print my contract at first and had to get someone else to reprint it later. I was not very satisfied with the car they gave me—a worn-out Citroën C4 with Hungarian plates and 50,000 kilometers on it. The car was dirty, with dead insects on the headlights. The trunk can fit two 28-inch and one 20-inch suitcases, which is quite spacious. When you switch to sport mode, it performs OK on the highway and doesn't feel unstable at 150 km/h.

The waiting in the counter desk was very long (around an hour) but the rest was just great.

The service attitude was excellent.

Great service attitude, the vehicle is very new, and the instructions are clear.

Excellent service

Satisfactory

Satisfied

Good

My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.

Had to wait a while after calling before getting picked up, but everything else was quite satisfactory.