SAO PAULO - CONGONHAS AIRPORT CAR RENTAL REVIEWS

It took me around 30 minutes to find the way to Unidas. Because I don't see Unidas count in the airport. Staff are friendly, pick-up took quite a long time for foreign passport holder, it took me around 25 minutes for the whole process. If you don't speak Portuguese, it could take more time than you thought. Car is clean, but not the model that I expected, fine. To reture the car is fast, it takes around 10 minues that I can go.

The vehicle size was Ok according to what was initially hired, however the wheel caps of the front of the vehicle were not correctly installed in the vehicle and due to that I was charged for that. It does not make sense to me to pay for that taking into consideration that I just used the vehicle one day. I'm very dissatisfied also with the behavior of the counter personnel that didn't take into consideration that they are also responsible for putting accordingly the wheel caps.

The service was fine.

Carro dentro das expectativas, ficaram tentando meio que “forçar” contratação de seguro, embora não tenhamos contratado. No mais tudo certo. A Localiza é muito eficiente na prestação dos serviços que se propõe a prestar. Gosto muito e tenho muita confiança no serviço deles.

Achei excelente a assessoria, acompanhamento de todo o tempo de locação, preço também. Tudo ótimo mesmo.

Car rented was a Golf or similar. They gave me an economic car without AC and manual.