ATHENS AIRPORT CAR RENTAL REVIEWS

The car's engine had a noticeable issue, and I needed emergency assistance. The response was very slow, and they asked me to pay 75 euros for the service, which is absurd. The service was terrible.

The staff was very patient. They had a slight accent, but communication was largely fine.

Very satisfied

Very satisfactory

Overall service is good.

After exiting the airport arrival hall, turn left and there is a row of car rental counters. Alamo is among them, sharing a counter with Enterprise. Opposite is the Vodafone counter where you can buy a SIM card with good signal, perfect for navigation in the Ionian Islands. It is very convenient to get everything at once.

Upon exiting the airport arrival hall, turn left to find a row of car rental counters. Alamo shares a counter with Enterprise. Opposite the counter is Vodafone's booth, where you can buy a SIM card with good signal, suitable for navigation throughout the Ionian Islands. It's a convenient one-stop shop.

Very efficient. As soon as you exit from Gate 5 of the airport, turn right and the parking lot with the shuttle is on the right side. The white vehicle with the company name on it is easy to find.

Easy car pick-up

The rental company staff picked us up from the airport and took us to the office to complete the paperwork. They explained everything clearly when we had questions, and we returned the car to the same location using GPS coordinates.

Irene (counter staff) was fantastic, very helpful. Unfortunately I did not get the gentleman's name at drop off, but he was just as helpful and pleasant.

Platform worked prefect.

Extremely satisfied

I strongly advise against using this company if you're in a hurry. They are the only ones without a desk at the airport. When I arrived, there were no staff at the airport, and I had to ask many people before finding out I needed to go to the parking lot to find a staff member. The store's phone was also unreachable. Then I saw a staff member talking to two customers, apparently about not being able to use debit cards or Amex. After a long wait, he finally spoke to me but didn't help with my luggage. The rental point was very far away, and there was only one staff member, so I had to wait a long time to get the car. Returning the car was even more exaggerated, with another long wait. The shuttle bus took a long time to arrive and was full, so I had to wait even longer. If you're in a hurry, avoid this company. Additionally, if you return the car at night, be extra cautious as the route to the return point is very desolate and scary.

I strongly advise against choosing this company if you are in a hurry. It is the only one without an airport counter. When I arrived, there was no staff at the airport. I had to ask many people to find out that I needed to go to the parking lot outside to find a staff member. The store's phone number was unreachable. Then I saw one staff member arguing with two customers about not being able to use debit cards or Amex. I waited a long time before he finally spoke to me, and he didn't help with the luggage. It was a very long drive to the rental location. There was only one staff member, and I waited a long time to get the car. Returning the car was even worse. I waited a long time for the shuttle bus to arrive, and it was full, so I had to wait again. Avoid this car rental company if you are on a tight schedule. Also, if you are returning the car at night, be very careful. The navigation to this return location goes through a very desolate area, which is very scary.

The service efficiency is not very high. I arrived on time, but the reserved Golf was unavailable. It took almost 2 hours to transfer a car from another branch. The car was upgraded but was much larger. The branch said they couldn't provide any small automatic cars. Due to my tight schedule, I had to accept it.

This is a Greek chain car rental company, and their service is quite professional. The paperwork was handled quickly, and there was a dedicated person to track and check the condition of the car when picking it up. Upon returning to the airport, a staff member escorted us since we were in a hurry to catch our flight. They arranged for someone to take us to the airport promptly, and the journey takes about fifteen minutes.

Budget, booked 2 days in advance, many options available, QEEQ prices are cheaper than at store

This time, I rented a car with only 100 kilometers on it, and the other cars also looked very new. Overall, it seems like the best company is quite professional.

The overall service experience was terrible. The pickup location was very far away. After returning the car, they charged us over 200 euros: more than 100 euros for excess mileage, 40 euros for cleaning (even though we had cleaned the car ourselves), and 40 euros for airport parking. When we asked them to provide photos of the car's interior and the parking bill, they could not. They also claimed the airport parking fee was for a violation, but they couldn't provide any violation notice. So avoid renting a car from here; it's easy to get scammed.

Overall, the communication was smooth. They will try to sell you insurance, but if you tell them you already have full coverage, they won't push further. If communication is difficult, you can use Google Translate. Greek drivers generally drive fast, but staying within your lane should prevent major issues. Remember to stop at red lights when turning right! It's important to understand right of way rules, and always stop at stop signs!! I'm still not completely clear on all the rules, so I observe how others drive, but being cautious is always a good idea. This time, we only stayed around Athens, especially near the coast, where the scenery is beautiful. I highly recommend renting a car. For refueling, check the fuel cap for the required type of fuel. Gas prices vary at different stations, and you can check prices on Google Maps. If you can't figure out self-service, just ask the station staff for help. We used Google Maps for navigation the entire trip, which was very convenient, avoiding toll roads and highways.