I rented a car from this company and extended the rental twice. During the first pickup, the female staff at the front desk was very friendly and professional, providing a car in excellent condition. The second extension was smooth as well, and I kept the same car. However, during the third extension, the front desk staff was an older gentleman who insisted on giving me a different car. It took over 20 minutes to switch to a car with less-than-ideal condition. On the third day of driving, the car's battery died after parking for two hours near the Acropolis. I contacted the rental company, and they sent someone (on a motorcycle) to jump-start the car. I immediately requested a battery replacement or a different car. After driving to the rental company's location near the airport, their technician claimed that the battery issue was my fault and asked me to pay for the replacement. After a 20-minute discussion during which my group strongly insisted, the company replaced the battery (which took only five minutes), and the car worked fine thereafter. Returning the car was the most tedious process I've ever experienced—various inspections were done repeatedly, causing the return process to take about 30 minutes. Overall, my experience was good, but there were issues with the attitude and methods of certain staff members.
When picking up the car, the salesperson strongly pushed to sell their insurance. The fuel tank wasn't full at pickup—take photos for record. Just explain at drop-off.
Excellent service! The car is very new, and the store is newly opened by a local car rental company. Much more affordable compared to nationwide chains! All the cars here are less than two years old. When picking up the car, there was a Highlander that had just arrived the day before—fantastic! No hidden fees, the staff will remind and suggest options for you, but you can decide for yourself. Very normal, no forced purchases or major pitfalls. The overall quality of service there is pretty high. Just make sure to ask questions thoroughly.
The car rental and exchange points at Athens Airport are easy to locate. Even if you take a wrong turn, you won’t have to go far. Still quite convenient.
The car wasn't ready when I arrived to pick it up, and I had to wait for over an hour. Although they later compensated by offering an extra hour and were very polite, this is inconvenient for tourists on a tight schedule. The car should have been prepared in advance. Returning the car went very smoothly; they just inspected it briefly and completed the process quickly.
Car rental locations (incl. in-airport & off-airport)
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Car rentals at/near landmarks of Athens
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