ZAKYNTHOS AIRPORT CAR RENTAL REVIEWS

Only complaint was that Drive did not have their own office at Zakynthos airport. Instead they are collocates with Europcar just outside the airport.

You have to cross the road from the airport to collect the car. ADDCAR locked 1,300e on my credit card. Other car rental companies didn't.

Abbycar zante. Very laid back. Very informal and relaxed. Fabulous fuel policy. No hides extras 5star

Easy to use app

Car was in very poor condition in and out, the worst thing was the smell inside the car that won't go away even after windows left open overnight.. Replacement car was offered after contacting Green motion which was good.

Not bad.

Satisfied

Could not get the car, CARWIZ is a terrible company. They didn't accept an English notarization, even though the companion with an international driver’s license was allowed. The owner refused to rent to us because our Chinese credit card did not have 'credit card' labeled in English. We called customer service on-site, and although they communicated with the owner, the owner claimed he never received the prepayment when we asked about a refund. The payment was through the Zuzuche platform, so the owner agreed to cancel the order but required an email from Zuzuche to his company. However, Zuzuche's after-sales service could only intervene after the order ended. So, the order had to be completed, and we couldn't negotiate with the rental company. After the order ended, Zuzuche told me that the conclusion of after-sales service was no refund. The prepayment was with Zuzuche, but since the rental company refused to refund, they were going to transfer the money to the rental company. Now, they need proof from me that the rental company promised a refund. Thank you for teaching me a lesson. Thanks, everyone.

Excellent experience with rental company and vehicle well suited to local roads

First time using the platform and very happy with overall experience

The car rental office is very easy to find, just a 300-meter walk to the left after exiting the airport. The paperwork is simple with no insurance upsells. We booked a Polo but received a very new Citroën C3. The trunk is spacious enough for two large suitcases and one small suitcase. The tank wasn't full, and you don't need to return it full either. Zakynthos isn't very big, so unless you're driving around the island every day, you won't use much fuel.

Car was very very old and small car air conditioner did not work very well

Counter staff were kind and helpful no problems at all with paperwork etc. Courtesy ride back to the airport from the drop off point was very welcome.

Put the wrong pick up time on the initial booking and unable to amend the time, had to cancel (free) and re-book which seemed a bit over the top. Everything else with the rental went well.

They charge for cleaning €10, I didn't like that

The staff was very friendly and provided excellent service.

Despite purchasing the full insurance, they unfairly charged me for damage after an accident. It's been two months since I rented the car in June and I haven't received any insurance compensation. Customer service has been unable to resolve the issue.

Zeer fijne verhuur zou hun willen bedanken voor de goede zorgen

The car was far below expectations. We did not get the model hired. The car was old (58k kilometers) holes and stains on the seats. Clearly we got the oldest car on stock. No value for money. I will not hire there again

Booking worked well ,on par with other sites. Did not notice any price drop protector

I couldn't pick up the car successfully, and there was no follow-up solution. It's better to rent directly from the car rental company upon arrival.

The overall service was excellent, there was no pressure to buy insurance, and the staff was very nice. We forgot a phone in the car, and the staff promptly informed us.

When I went to pick up the car in the morning, the staff seemed to have a poor impression of Chinese drivers. He repeatedly asked if I really wanted to rent the car and kept emphasizing how much I would have to pay if there was an accident. It was quite confusing at first. I had to repeatedly assure him that I could drive and really wanted to rent the car. After a long explanation, he finally rented the car to us. It was quite strange. Perhaps because this place is very rural and I rented a mini convertible, he was worried I might damage it. It was a bit frustrating. In the end, I returned the car in perfect condition without any issues.

Polite, friendly and helpful counter staff. Car had misleading tyre pressure sensors (and erratic tyre pressures). But excellent value and very good overall.