ISTANBUL SABIHA GOKCEN INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

When I dropdropped the car, I told to staff Mr Emre , could you please check the car very well I've got something in car. My special water bottle. It's cost me £35.00 But he didn't. Also he saw I've lot's of stuff and he never offer me to help or give me a lift airport . That's unacceptable.

Great and trusted company.

Easy process and reasonable price offers

The attitude towards Chinese people was very poor.

Like: The car is perfect and inside I felt it as mine.

It's okay

I reserved Qashkai In Terminal Full to Full Non of this was respected!!!! They provide me Skoda Same to same The otopark was far from the Terminal and it was very difficult to find it for drop off

Dislike: No clear direction signs at the airport to the rental area

The only thing I dissapointed is, company charged me extra to clean the car.

Great experience Professional staff

very friendly helpfull no problems

easy to book explanations great, price is cheaper than others and my only place to rent car keep up the good work thank you

Like: The car was literally brand new having 13 Kilometers. Car was not clean due to rain while being stored but one of the staff gladly washed it for me.
Dislike: Not a big issue but Garinta’s car pickup and delivery is off site, a very nice shuttle van takes you once you finish the paperwork to pick up your car. You need to tag the location on Google so that you find it easily upon returning the car.

Overall service is good, but the pickup location is a bit far.

Customer service rarely answers the phone. Every time I call with the same issue, I have to explain it all over again.

Avarage company. Not much reliable and workers is not helpfully. Goldcar officials should be audit sabiha gokcen office. https://www.google.com/search?q=sabiha+gökçen+goldcar&oq=sabiha+gökçen+goldca&aqs=chrome.1.69i57j0l2.6205j0j7&sourceid=chrome&ie=UTF-8#lrd=0x14cada2e28e1da23:0x23ca94486a514a19,1,,,

The deposit return process was a bit troublesome.

The car was ok and the staff was also ok but this company is tricking their customers to pay for insurance by scaring the them and saying that you are not insured at all and if you have an accident, even if it’s not your fault you will have to pay x amount of money. They force you to buy their insurance. That’s why they are little bit cheaper than the other companies. i think that’s where they make their money.

I'm about to have surgery in a couple of days, otherwise I would definitely write about this terrible car rental experience. Even though it's clearly stated in the contract that the young driver fee is included, they still made me pay it at the store. Fine, I paid it, but the attitude when returning the car was horrible. The rental company's staff refused to answer the phone in front of me, pretending not to hear, and then made me pay additional charges. They said they were in a hurry to go home and urged me to be quick. The agreed time was 9 AM, but I arrived at 6 AM and was still rushed. They found all sorts of excuses to charge me more, including road tolls and extension fees, along with the young driver fee again. I showed them proof of toll payments, but they crumpled the receipts and threw them in the trash. I had to retrieve them from the trash myself. They didn't even use a pre-authorization; they directly charged my card. This was the worst car rental experience of my life. Please, Rental Platform, be more cautious in choosing your partners. Don't let such rental companies tarnish your reputation.

Like: The stuff are very friendly and helpful, they have a good service and such a new you car I had a Nissan qashqai 2018.
Dislike: Nothing

Average

Avec is one of the great company, cars come with full insurance