LONDON STANSTED AIRPORT CAR RENTAL REVIEWS

This company are the worse bollocks I have ever come across. EWould NOT give me a car that I had paid for because they said my drivers licence was not mine. WTF....... I had o2 bill, code from DVLA, everything registered to address on my licence which was mine. THIS IS A SCAM BEWARE OF INTERRENT. I was not the only one this happened to when I was waiting.

The guys on desk was rude and it was difficult to find on way back

Well organized

I don't see a point why there is a deposit of 1200 GBP on a Fiat 500.

Une voiture abîmé à l'arrière et une caméra de recul défectueuse, mais à part ça pas de problème en particulier.

Once again superb, really recommended

Love this app

The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.

I did a last minute rental so I was happy with the service.

This company is terrible. I always try to avoid them. They trap you and charge you lot of unnecessary stuff like excess insurance for not providing some documentation. This time they did not have the car I reserved online. They were still have availability online but were very rude on the phone. Refused to pick me up and did not cover for excess amount of money I had to pay to herz

Please don't try to trick people by scaring them about insurance. Most people have comprehensive travel insurance and when they say they don't need your insurance you shouldn't proceed to scare them that it is not enough. trying to upgrade people to another car for Inflated prices is not good. I was offered an upgrade if I paid £15 a day _ this is more than I paid for the car I hired! I was told it woukd be more economic as it was diesel!!!! We didn't use more than 15 pounds of petrol a day.

Waited over 30 minutes to be picked up and taken to the off airport Thrifty rental offices. When inspecting the vehicle we were told that we had to take this specific vehicle as that was the only one available! We stated that it was too small, impractical and not as described. We were informed that this was the only vehicle available and that there were no alternatives. The offices were away from the airport in an industrial area so we had no option to choose another car rental agency. The car was not suitable as it had too little boot space for two normal sized suitcases. The only way we could fit our luggage in was to collapse the rear seats leaving our valuables exposed and meant that we couldn't fit passengers in the rear. Had to make the best of a bad situation as we were left with no option. Not the outcome we were hoping for.

Straight forward and easy booking process.

Car was very good

Still tried to hard sell me insurance. Showed me why the Axa policy sold by easyrentcars didn’t cover bodywork damage.

Good.

Long waiting time for pick up

Gr8 service as always

Great as always

Nice and easy

Booked a Compact | Volvo V40... Received a Citroen C3... Charge me for a part of the damage that was already on the car once picked up (it was a misaligned bumper that clearly was like that because of a small crash the car had on the back and that was on the check in document). If you accept to receive a car with a smaller category than the one that you paid, and have an insurance book with them... Instead, stay away. I booked with them several times but knowing that they were NEVER giving me the right category car.

Everything went according to expectations.

It was fine - everything as expected.

Terrible terrible service from the London Stansted office. They tried so hard to rip me off as much as they could.

not very friendly stff

fantastic site very easy use

Car was full of dust inside on the dashboard. Glove compartment still had paperwork and rubbish from the previous hirer.