YEREVAN CAR RENTAL REVIEWS

Excellent location. Very friendly helpful staff who helped me out with a drop off location at the airport at 4am when I needed to return a day early due to personal matters.

Fast efficient and great price. I only use this service now.

Satisfied

The drop off experience was terrible. During the pick up the car was covered in mud and dust so I couldn’t identify all the scratches or repairs. It’s absolutely acceptance to ‘accuse’ the ownership of any unidentified during pick scratches on me but they showed me a poorly repaired scratch which was done by someone before and painted black paint on it and there were three more same kind of repairs were there along with it. And the Alamo or enterprise.com guy accused one of the repaired scratches on me blatantly. He was trying to say that it’s a scratch made by me at the first later I proved that it’s and it’s an old repaired scratch about 1 cm, he said I made the scratch again exactly on the 1 cm scratch which is mathematically ridiculous. After wasting 30 mins after making few calls with technical team he agree that it’s an old scratch and apologised for wasting 30 mins and causing chaos. I forgot to mention that he demanded a chemical wash for some dust and chocolate on dash board ! Later I cleaned it with some water and tissue infront of him. Moral of the story: 1. Dot accept or be careful while accepting car with must and dust 2. Always take as much as photos and videos for future evidence before taking the car.

Excellent

lfree upgrade friendly service

No one was at the counter, the phone was off, and it took 3 hours to get the car.

Rented a car from Avis in Armenia. The service was provided by an old man who was really nasty. The rental site showed pickup and drop-off at the airport, but the old man insisted that the return had to be at a downtown hotel, otherwise I would have to pay him to come to the airport. I had to cover the round-trip taxi costs myself. Currently, QEEQ is still negotiating?? When returning the car, I was forced to pay a cleaning fee, even though the car was very clean inside and out. Additionally, I had to pay for fuel, and when I offered to fill the tank before returning the car, he said nothing, just took the money and drove off, saying something very offensive about Chinese people. I rented a Toyota, but they gave me a Renault, which I couldn't identify.

Had a good experience renting from Alamo. Staff for both pick up and dropping off were friendly and information at both times were easy to understand. I was contacted to organize the meet up at drop off. Very pleased with the service.

Very satisfied

Everything went smoothly with the agency, and the agent, Eric was super friendly, very nice, and helpful We enjoyed the overall experience. Car was clean and in perfect condition

The explanation for picking up the car was very detailed.

Very good.

The staff was indifferent and impatient. The car was very old and heavily damaged. Local drivers are reckless, frequently changing lanes and turning without warning. It felt like driving in India.

Shouqi is actually Europcar. I booked a 1.6L 100 horsepower Class A car, but I got a 60 horsepower 1.0L three-cylinder car similar to Alto. It struggled uphill with no power. This is really false advertising, it's outright fraud. When I complained to Zuzuche's customer service, they evaded responsibility, saying these two cars are in the same group. How can they be in the same group with one having 1/3 less displacement and 1/3 less horsepower? Would you classify your car in the same group as an Alto?

Good

Both pre-sale and after-sale services were very prompt, and their attitude was good.

Great, the car was upgraded to an SUV, which was essential due to the poor road conditions.

Great experience

Service was excellent, provided detailed transportation information, very satisfied.

The staff were professional and helpful, and the workflow was clear and efficient.

So nice to be welcomed by agent. They don’t have office at the airport and it’s better - you don’t have to search for it. The guy was waiting for us, prepared all documents and friendly checked it with us.

Smoothly booking process and the best price before Kayar or Expedia.