PORT LOUIS CAR RENTAL REVIEWS

Royal Car Rental didn’t have a desk at the usual Car Rental area, there was no sign displayed as a meeting point. Instead we had to call them to have a representative come meet us. Luckily my friend had a local SIM card at this point or else we’d have been stuck. The rep then walked us across to a random part of the Carpark where the transaction was made out of the back of a car. The whole thing felt a little dodgy to be honest. When I got into the car the screen was displaying the navigation in Japanese, I was instructed this couldn’t be changed. Worse still it couldn’t be switched off!

Excellent! The car was in great condition, and the pickup and drop-off processes were very quick. The staff was very friendly, giving us a perfect rental experience!

Very satisfied, the pickup and drop-off staff were very enthusiastic, patient, and provided meticulous service.

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

as usual, fine, quick and very low price

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

very fine as usual, thanks

Although the process had some ups and downs, the overall service was satisfactory.

We have received a small car, as booked (extremely useful for the small streets of Mauritius). We have appreciated the office of the car rental is in the airport area/no shuttle needed). Our flights were late 24h (and Qeeq announced the rental company on our behalf about the delay). Mauriconnect accepted to keep the price for us (instead of marking it as a no show). We appreciate a lot this support.

The booking process was extremely smooth (as all the last times with Qeeq). Our flights were late 24h (and Qeeq announced the rental company on our behalf about the delay). Mauriconnect accepted to keep the price for us (instead of marking it as a no show). We appreciate a lot this support offered by Qeeq.com Support team. Would not hesitate to book again via Qeeq.com

Pretty good.

The staff at Morisoleil were lovely and extremely helpful, would use them again without hesitation!

The AC was not working. The windscreen was working but couldn't throw water (damaged??) There was a weird noise on the engine. BUT, the car served its purpose and the staff was really friendly

Reasonable price and the car looks great.

Great service, very convenient pick-up and drop-off!

The local rental company added a 3.4% card fee without informing us, forcing us to pay it. This was very unpleasant and led to a long negotiation at the airport parking lot without resolution. We had to contact the car rental platform after returning home to get a refund. The car provided was not the model we had booked, and it was very dirty with stained fabric seats. The features of the car were not explained, and there was no place to rent a phone holder (be sure to bring your own). They did not offer the option to add full insurance and directed us to contact the rental platform.

Very satisfied with the service. Responses were prompt and both pick-up and drop-off were timely.

Good

The pick-up and drop-off locations were easy to find, and the staff processed the pick-up quickly.

Very good.

The overall service was quite good.

The staff was very detailed and responsible when explaining the car pickup process. We accidentally drove to the departure level when returning the car, and the staff member came to pick us up.

Very fast pick-up and drop-off, very clean car. The only minus - they gave not an auto, but a manual car...