MANCHESTER CAR RENTAL REVIEWS

excellent knowledgable staff at pick up

The car match my booking. Brand new car is a bonus for me. Car registration and pickup was fast and efficient. Car drop off was fast and efficient too. Great job by Alamo staff especially Jamie during car return process. Keep up the good work

The friendly professionalism of the yellow taxi (van) driver, on pick up and drop off was awesome. I ordered a Kia Ceed, which is classed as a crossover SUV. The Toyota Corolla I was given, describes itself, in its manual, as a sports hatchback, and being a hybrid, carried batteries below it's rear seat and boot. The resulting boot space was pathetic, barely accepting one large case. The second large case, and two smaller cases were placed along the rear seat, a dangerous option in the event of a forward collision.

Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!

Price was good and the process worked as expected. A very good experience!

Car exceeded our expectations and the whole process was sleek

Car was not in its best condition. The clutch pedal was too hard.

Qeeq app can show more information similar to the website.

The quality of the car met my expectation. It was a hybrid car which was fuel efficient.

The booking process was easy and clear. I cancelled a booking and re-booked the car and the whole process via the App was smooth.

Good

Upgraded on arrival, slight confusion over where to leave the car on drop off, but was able to speak to someone there even though it was early.

Excellent counter staff and drop off staff. Easy to deal with and clear on deposit and costs.

Happy with the platform, will use again.

They were very helpful in offering advices and recommendations and managed to finish pick up process in short time. Car was in excellent condition and very clean

Very useful and competitive pricing. Easy to book and choose from various options

Got a good upgrade to a Hybrid car that was excellent

The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.

I did not get the exact car but got a smaller one. I booked a Nissan X-Trail but was offered the Nissan, Qashqai which is a smaller size, although they offered me a Citron D7 but i refused.

Everything is good

The agent at the check in desk was very helpful.

I had a query that required me to call QEEQ. The agent was courteous and helpful and answered my query.

The car was very good and the staff was very helpful

Great app as always

Good

At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount. Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double. Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !! Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit

QEEQ has been helpful. After I complain about the insurance, the process a special discount for me but that is not enough to offset what I have to pay overall.

I booked Mercedes E class as the car boot space is quite big. However I was given a BMW330 or another alternative car which car boot space is even smaller. I had to send my big luggage to my accomodation by uber. BMW330 can only store 1 big luggage and one hand carry. It is very small as compared to Merc E class.

Pretty easy to use Qeeq, comparable to other platform. The payment was smooth as compared to others. That what made me rent from Qeeq as my payment didnt get through a couple of times with another provider tho' I was using the same credit card.

Great service quality car hassle free

No problems at all