PUNTA ARENAS CAR RENTAL REVIEWS

Excellent service, the only automatic car available, driving in Paine was not easy!

El coche fue perfecto para ir por el parque nacional de las Torres del Paine, muy comodo para 5 personas y gran espacio en el maletero

Fácil la recogida y la devolución. Tuve un problema técnico con mi vehículo, pero me lo cambiaron por otro. Favor revisar el estado de las tuercas y pernos de los neumáticos antes de arrendar. En mi vehículo faltaban 2 tuercas en un neumático y casi tuvimos un accidente.

Fácil de reservar. No pude incluir los cupones de descuento

Very convenient and the staff had a good attitude.

Buen servicio

excelente aplicación.

they should be more clear that there is no office at airport

There were quite a few staff when we picked up the car at Punta Arenas airport, but none of them were professional. The process was very slow, despite the previous booking. After finishing the paperwork, we had to wait for another 15 minutes before the car arrived. The opposite was experienced during the drop-off. The guy was quick and efficient.

Nicely designed. Well executed.

The service was okay, but the car was terrible.

Europcar charged me again after I finished using the car. Upon inquiry, I was told it was a system issue and they would process the refund on 2018/10/19. However, there has been no update and I have not received the refund. After submitting a second after-sales service request to Zuzuche, there was also no follow-up. I am very disappointed with this. I advise everyone to be extremely cautious when considering renting a car in South America.

Super location merci rapide !

tres bon prix !

Convenient and good service

The physical condition of the car contained many small dents and scrapes but the interior was mint. Windshield and tires were in extremely good condition. The front counter staff were fun and set everything up swiftly and released the car with ease. I would rent using Europcar again without question.

I booked using kayak and had minimal experience through QEEQ