SANTO DOMINGO CAR RENTAL REVIEWS

Europcar try to make me buy an extra insurance at the cost of more than 400 usd for the renting period, I denied and show that I was cover by your insurance. Since I was not taking their insurance they increase to 2500 usd the deposit . Clearly they were opting mi credit card was not covering the amount requested. It was not the case

This company did not honor the reservation even though there were cars available and wanted 3 times the price instead

Muy buen servicio en la oficina de santo domingo airport, personal muy amable y atento a las necesidades. no pude contactar con interrent por telefono pero lo hice por instagram de republica dominicana y me contestaron enseguida.

muy buenos precios

Eccellente

Molto bene

La entrega tardó un poco más de lo esperado en parte por la cantidad de documentación a rellenar, sin embargo la persona en el mostrador fue amable y de hecho nos entregó un vehículo de una categoría superior a la contratada inicialmente.

Me parece de mal gusto que me pongan a pagar doble seguro, deberían ser claros y así uno poder hacer un buen presupuesto, al final sale mucho más caro así. No usaría de nuevo esta empresa por no ser transparentes.

Me parece de mal gusto que me pongan a pagar doble seguro, deberían ser claros y así uno poder hacer un buen presupuesto, al final sale mucho más caro así. No usaría de nuevo esta empresa por no ser transparentes.

1. Booked a Sonata but received an Elantra. 2. The car was very old, with a dirty and sticky steering wheel and seatbelt. 3. The interior had a strong odor, like a second-hand car that hasn't been used for a long time.

Good enough

No pick up at the airport. We had to browser around with luggage to find it outside the airport zone basically at dark time. The level of English of the guy on the reception was very low so it took a lot of time to explain him that we didn’t need additional insurance as we already had bought a full one with qeeq. The whole process reminded negotiation process on the market: ok, minus this, and then minus this and maybe minus this too. Pretty exhausting after long flight and late hour. Check-out though was amazing: no delay and fast and driver took us to the departure entrance.

Excellent service. Just would advise to inform in the booking confirmation some extra information about t&c of the insurance policy, where everything is clearly mentioned. So no push for up-sale insurance will be done to us in the future. And maybe a note to get in touch with rental company for the pickup details as obviously AVIS had no intention to meet us.

El precio fue mucho más alto al pactado

A la hora de la entrega el vehículo no fue la Kia Sportage que había seleccionado sino un Honda CRV la cual no es similar ya que es un vehículo de gama baja en comparación a la Kia Sportage.

They did not honor my reservation and were expecting for me to pay 3 times the price for the same vehicle

Personal muy amable y cortes.

El servicio terrible en recepción. Me cobraron 3 veces la misma reservación. Aún no me han hecho el reembolso de mi dinero