The new vw Polo was great, the interior was impeccable, nice extras were the adaptive cruise control and the intelligent lights.
It may be that previously the tank was not completely full (took a few more liters to fill it up than the travelled distance would suggest) not a major issue though, it was still a very good deal.
Easy to pick up and return the car. The only pain is the fact that car park at Budapest airport is under construction. You have to walk 5-10 min or wait for shuttle bus to get to the rental center.
“Great little car rental company with short wait times.”
About KLASS WAGEN:9.0/10
The description of how to find our vehicle when landing in Budapest was completely wrong. QEEQ stated that someone would be waiting for me after I went through customs. This was not true. Then it said to go to the vodaphone counter at the airport. There is no more vodaphone counter at airport BUD. I confirmed this with the man at the information desk. He luckily informed me that I would need to call Klaas wagen once I was ready for the shuttle to take me to get the car. After I did this it was no problem. A friendly driver with a large van came to meet me in about fifteen minutes and it went smoothly from there. But the main thing is that QEEQ has to change its explanation to say that the customer needs to give a call to the Klaas wagen agent upon arrival because there is no Klaas wagen counter.
About QEEQ:10.0/10
QEEQ worked fine except for my other comment that finding Klaas wagen at the Budapest Airport was completely wrong. But luckily the phone number of Klaas wagen was in the QEEQ materials.
I bought extra insurance from easyrentalcar already .they try to upsell me their local insurance for a better coverage.i don't want to pay double coverage.it doesn't make sense .it makes me so scare to drive and park my car on the street
“Overall it was fine besides the fact I was waiting more than an hour for the car to arrive”
About Hertz:10.0/10
My car exceeded my expectation.
But I waited at the counter for more than an hour because Hertz didn’t have the reservation….?
So I got an upgraded car ?
“Excellent service with nice clean and reliable cars for hiring.”
About Hertz:9.0/10
Yes Hertz staff at Budapest (Gary) was brilliant, as i had two extra passengers and decided to go for a bigger car, not only did gary give me an automatic but a brand new Kia CEED, and the car was excellent, for only an extra 100 euros.
However on returning the car a different staff said i had to pay extra for petrol - but showed him a pic to indicate tank was full, and additionally i had to pay 27 euros extra on taxes which was not mentioned when i hired the car at pick up point. Otherwise Hertz services and staff are TOP CLASS. Otherdrawback is the 1200 euro deposit - quite steep I personally think.
About QEEQ:10.0/10
Great service from Qeeq, third time i have used it and the car rental prices were cheapest compared to other comparison sites including from Hertz directly
I have been picked up at the airport and quickly taken to the site. The office staff was helpful and kind. They gave me a better car than i booked. Overall good compared to other companys. The only downsize is the interior cleanliness as it was definitely not cleaned after the previous driver. My deposit was released in 1 day.
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Zoltan
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