They provided a large SUV, diesel, very fuel-efficient. The car was brand new, quite satisfied.

I paid the full rental amount in advance, but the store charged me again without any notice. They provided no receipt and didn't inform me. This is very unprofessional. They promised to refund the extra charges to my credit card within 6-7 days, but they never did. Picking up the car was also troublesome. They said the pre-booked car was unavailable, and the provided car was too small for my luggage. It took about 15 minutes of communication to resolve this. However, I was satisfied with the car I eventually received.

Nice staff. They offer my very good upgrade for affordable price. Car was clean and as expected Overall great customer experiance

Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .

Not enough counter staff and had to wait too long.