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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+351-304500663
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1476164071
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1476164071
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Reviewed: Mon, Aug 22, 2016
About Alamo: 2.0 /10
Alamo社はEnterprise社と共用のカウンターで、全体的なレンタカーの過程と車の運転は悪くなかった。RAV4を予約していた車がなかったので、レンタカー会社がMecedez Benz Vを交換してくれた。とても広い。しかし、車を返す時に比較的に大きな問題が現れて、通常車を取る時に車両の外観を検査しないため、特に細かい傷は、車を返す時に女中はエンジンの上に1つ細かい10cmの傷があることを検査して、詳しく見ないでまだ分からない。それから1000ユーロをかけると言って、契約上1000元のDeductableの保険があります。私は彼女と長い間言い争って、この傷が私の車の傷なのか、それとも本来の車の傷なのかを証明することができなくて、結局結局役に立たなかった。彼女はまず1000ユーロを口にして、実際に返してもらうと言った。先週戻ってきたとき、クレジットカードは1000ユーロの減額されていた。——Enterprise(Alamo)社が故意に顧客を騙す行為だと思いますが、レンタカーを借りる時に詳しく説明していません。非常に怒る Alamo use the same reception desk as Enterprise company,the reception is very hospital and changed a Mecedes Benz V car which is big enough to put all our luggages inside. Overall process of renting and getting car is very impressive and efficient. But Ifaced a big problem when return the car. There observed a slight scratch around 10mm length on the front engine cover. Then the reception lady said I had to pay 1000 Euro since I bought a 1000 Eurodeductable insurrance. I argued with this lady for a while since no evidence to prove the scratch took place because of me or it existed when I receive the car. because based on the experience,I never check all the car surface so detailed even for a slight scratches. But the lady insist to deduct 1000 Euro,and I received the paid record of 1000 Euros from my credit card last week.——It」s a significant cheat and deceived by Alamo or Enterprise company I think,because the lady never explain to us about this for the insurrance for details and never check the surface details of the car. Very angry about this…
About QEEQ: 10.0 /10
it ' s my colleague rent carザ・ダラットアットthis web、i have no idea for the experience . she told me it ' s quite convenient、I believe so but the description or explaination for the risk is not enough I think. Since my colleague don」t know the difference of those insurrance.thanks !
Toyota RAV4 or similar

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Hayden Johnson

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Reviewed: Sun, Jul 28, 2024
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About QEEQ: 10.0 /10

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Reviewed: Mon, Dec 26, 2016
About Alamo: 2.0 /10
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Neil Margaret

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Reviewed: Tue, Nov 14, 2017
About Alamo: 2.0 /10
When we picked up the car, we clearly told the staff that we had already purchased the additional full insurance and did not need to buy it again. The staff wrote the rental agreement very poorly and we couldn't make out the details. When returning the car, we were informed that we had been charged for the full insurance. They told us to call their service phone number to resolve the issue, as such matters are not handled on site. Since we were in a hurry to catch a flight, we had no choice but to accept. Very unsatisfied, will not rent from this company again. Will prefer to rent from bigger companies like Hertz, even if it costs more.

Lambert Southey

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Reviewed: Thu, Jun 23, 2016
About Alamo: 8.0 /10
I was upsold full insurance multiple times during pickup, even after informing them I already bought it domestically. It was irritating and I couldn't drive at ease throughout the trip.
Otherwise, everything was great, convenient, and fast. I originally booked a manual wagon and paid an extra 10 euros to upgrade to an automatic Jaguar. It was a new car, and cars abroad get updated quite quickly.
About QEEQ: 10.0 /10

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