Although I booked months in advance you did not have the SUV which I orecered because my wife needs a tall car. We had to take a very small Toyota
At least you promised a 50% refund. Very good customer service.
We will book next December when we visit again
Great service, Car was basic (no radio/bluetooth) but that's fine for south Africa! Note- they require licenses that show an issue date of at least 3 years, which could be a limitation for Canadian licenses for example which don't show the original issue date. Nonetheless the counter staff were very helpful
“All good apart from the quality of the car itself. Renault Qwid felt like a tin can on wheels.”
About WOODFORD:9.7/10
I appreciate it sits within the ECONOMY category but the Renault Qwid is just a terrible car! I would expect this to be sitting in the lower MINI category.
Had to wait nearly a hour even though there was only 3 people in front in the queue. The whole process it way too long and the counter staff where so slow.
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Customer Service
Happy with process!
Dislike: I hired a Mercedes c class and got a BMW X1. I assumed I would get at least a car of the same make.
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Aries Becky
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