WOODFORD CAR RENTAL REVIEWS

Had to wait nearly a hour even though there was only 3 people in front in the queue. The whole process it way too long and the counter staff where so slow.

Woodford had the correct information in their system for my rental.

The price-checker and updater if the rental price drops actually works! Easyrentcars automatically rebooked my vehicle and saved by $25 on my original $175 reservation!

I appreciate it sits within the ECONOMY category but the Renault Qwid is just a terrible car! I would expect this to be sitting in the lower MINI category.

Like: Quick, efficient and affordable.
Dislike: I hired a Mercedes c class and got a BMW X1. I assumed I would get at least a car of the same make.

Although I booked months in advance you did not have the SUV which I orecered because my wife needs a tall car. We had to take a very small Toyota At least you promised a 50% refund. Very good customer service. We will book next December when we visit again

Good

Did not get the car I reserved. Needed the large suv. Got one much smaller.

All good.

Excellent car condition, very friendly staff.

Very easy to book and accommodating .

Great service, Car was basic (no radio/bluetooth) but that's fine for south Africa! Note- they require licenses that show an issue date of at least 3 years, which could be a limitation for Canadian licenses for example which don't show the original issue date. Nonetheless the counter staff were very helpful

I have used all of the major hire car companies in South Africa over the past 2 years and this was my first time with Woodford. The Staff are so efficient (Justus especially)! nothing took time, no nonsense and the car was in great condition exactly as Id booked. Drop off was easy and no hidden charges or pressure to buy additional insurances. Id really recommend Woodford for car hire in Johannesburg... unbeatable!

Neutral. The tire pressure was not balanced when renting the car, and the tire warning light was on. The staff didn't know what it meant.