Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell. Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
The service completely lacked business ethics. They arbitrarily increased the price and disregarded the booking contract. During the payment process, I was charged multiple times. This was an extremely poor rental experience.
“We received conflicting information during the car hire period when we had questions about extending”
About Europcar:10.0/10
We received an unexpected upgrade
About QEEQ:9.0/10
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Pleasantly surprised
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
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