感じがいいよ~

Very professional and considerate! We initially booked a Mercedes B-Class, but seeing that we had a lot of luggage, the staff upgraded us to a brand new Touran. Awesome!

The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined

Was just a little concerned that no deposit was required pre collection date. However all seemed ok

Finding your way to European to drop off is a nightmare. Bordeaux must be the worst signed, most jammed up airport in Europe.

Like: Good experience, price was good too.

Like: Very good service and all questions answered.
Dislike: The only thing, which is minor, was the Satnav would not change language (verbal or written), although following the map was easy enough.