チェンマイにバンコク、大城好き、素が泰、チェンマイは少し小さいに対する失望

There was an issue with the license plate. We were taken to the police station and told the car owed taxes. We called the rental company's hotline and were asked to pay 1000 THB as a fine, which was refunded when we returned the car. It wasted our time. I recommend the rental company thoroughly check the vehicle's taxes to ensure it's in proper condition before renting it out.

The instructions for returning the car were not clear enough.

Standard experience. The rental and return procedures should be simplified. Before renting, they didn’t fully inform me that the translation documents are not accepted by the Thai police. I got a fine.

Picking up the car in Bangkok was very convenient, but returning it at Chiang Mai Airport was confusing as I had to ask for directions twice to find the drop-off point at Gate 1. The return instructions could really use some improvement.

Picking up the car at the arrivals hall entrance is very convenient.