一日は島内に移った

The attitude was average. One woman was very rude and kept pushing the emergency roadside assistance insurance, claiming it was a must, even though the car rental insurance already covered it.

The front desk employee (a girl) was very cold. I purchased full insurance, but in case of an accident, I have to pay the entire amount upfront. This might not be the car rental company's issue, but the staff's attitude was extremely indifferent. You have to sign before seeing the contract, which company does that? The staff's English was poor and they couldn't explain things clearly. The lighting in the parking lot was very dim when inspecting the car. The storage box cover inside the car didn't close properly and was taped up. For evidence at return, I planned to take pictures but wasn't allowed to. It took nearly an hour to pick up the car. After twenty years of renting cars, this was the worst experience.

Pick-up was troublesome and staff indifferent, but the young man who assisted us during the drop-off was very helpful, despite his hoarse voice. Great service!

Pick-up was very convenient, and the rental company provided great service.

Like: I had booked Ford Kuga Intermediate SUV from EasyRentcars website. The rental company was Autoclick for 7 days rental for about total of 71 euros. I paid additional to the hire company for emergency roadside assistance and additional fees for taking the car to Gibraltar; however that was a waste as we went to Gibraltar by foot and used their public transport. The excess insurance was taken separately from other website. On arrival at Malaga airport, we had a bit of difficulty in finding the coach stop to board the Autoclick Shuttle. But from there on it was all as expected. The car offered to us was near new Ford Kuga 2.0 titanium. Inbuilt GPS and Bluetooth integration. The best in its class..! The car was spotless inside and out. The deal was a no hassle full to full tank. On return of the car - it was again very quick and very professional. Overall we had a very good trip and thanks to both EasyRentcars and Autoclick for such a wonderful experience.