フランス、ルクセンブルク、ベルギー、オランダ、ドイツ、イタリア、サンマリノスペインパリ

The service was good, but the car was in poor condition. The order has been canceled.

There were issues with coordination.

Long waiting time aside, they insisted on giving me an upgrade saying my two suitcases wouldn’t fit in the Fiat 500 I originally booked. They wouldn’t even let me check the car. Instead, they forced the upgrade and charged me an extra 25 Euros per day, claiming it was a good discount, which doubled my original cost. I had to accept it because I was in a hurry. I chose to return the car in downtown Paris. The train station is in an underground parking garage, but this was not mentioned on the document. I ended up driving around Paris streets several times.

Arrived at the counter around 6 AM to handle the paperwork and pick up the car. It was in Terminal 2, very easy to find. The staff at the counter were very friendly and quickly completed the procedures. Got the car right outside.

Everything else was great! I booked a Golf but they gave me a Renault Clio, which was nice! It felt great to drive! However, finding the return route in Rome was really tough. The garage is on the seventh floor of the parking lot with no signs at the entrance. I missed it and had to navigate a lot of one-way streets before finally finding my way back. So frustrating!