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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5913315357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5913315357
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Reviewed: Tue, Oct 16, 2018
About Dr.Trip: 10.0 /10
5000の敷金!もうすぐ2か月になっても私を引き下がらない!鍵は電話をしても出ないことだ。小さな会社はこんなに頼りないのか!いつ退くことができますか? ? ? ? ?
About QEEQ: 10.0 /10
5000の敷金!もうすぐ2か月になっても私を引き下がらない!鍵は電話をしても出ないことだ。小さな会社はこんなに頼りないのか!いつ退くことができますか? ? ? ? ?
Nissan Elgrand or similar

Relevant Reviews on Dr.Trip Dr Trip Melbourne Head Office

Hazel Cook

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Reviewed: Wed, Oct 24, 2018
About Dr.Trip: 2.0 /10
When I rented a car on August 29th, the rental company stated that the deposit would be refunded within a month. By the end of September, they claimed they couldn't refund the deposit due to the company's holiday (this is an Australian rental company, yet they observe China's National Day). Afterwards, they came up with various excuses not to refund the deposit, and sometimes the company's customer service did not respond. At the beginning, the rental company's staff said that there would be a processing fee if I used a POS machine, but if I used a QR code to scan with Australia's Royal Pay, there would be no fee. I paid a deposit of 5064 RMB, but finally, the company refunded only 5000 RMB citing the processing fee (while asking for the deposit, they also mentioned they could refund the full amount).

Kent Stephens

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Reviewed: Thu, Oct 4, 2018
About Dr.Trip: 6.0 /10
The car model did not meet expectations.

Katherine Alick

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Reviewed: Tue, Nov 20, 2018
About Dr.Trip: 4.0 /10
The pickup location was not the one specified at the time of booking. We had to wait for an hour before the staff arrived.

Pete Wild

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Reviewed: Sat, Nov 10, 2018
About Dr.Trip: 2.0 /10
Terrible

Ronald Paul

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Reviewed: Thu, Aug 9, 2018
“Melbourne to Phillip Island”
About Dr.Trip: 2.0 /10
All contact methods failed to reach the company, directly causing a four-hour delay in pick-up time and ruining the entire day's schedule.

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