ミュンヘンよりはっきりと、グーグルの地図ナビゲーション、かなり正確な

The car pickup was relatively smooth, but I was inexplicably charged 140.59 euros after returning the car. After multiple communications with customer service, they admitted the rental company made a mistake by charging for late return and vehicle upgrade. As of writing this review, it has been over forty days, and the platform only refunded about 40 euros of the mistakenly charged late return fee a week ago, with the remaining 100 euros still unresolved. Multiple phone calls to customer service have been met with excuses that the responsible after-sales person is in a meeting or has left for the day, and requests to speak with a customer supervisor have been denied. As a consumer, the experience has been extremely poor.

Overall, pretty good.

After discovering the extra charges, I went to the counter to discuss, but there was a long queue and the staff had a very indifferent attitude.

We picked up the car at Munich Airport. We arrived at 6:30 AM, and they only start working at 7:00 AM. They helped us with the car rental at 6:50 AM, which was quite convenient, although it seems there was some extra charge for early service. The car was in good condition. Returning the car at Frankfurt Airport was easy to find. Overall, we are quite satisfied.

There were no issues with the car rental. When returning the car on July 8th, I paid the full rental fee. Two months after the rental was completed, I received two additional credit card charges from AVIS totaling 177 euros, with no explanation.