- Waited for nearly an hour to get serviced due to the customer pick up/drop van being out of service. The only rental associate had to pick up/drop off customers while also checking in new customers - They oddly charge deposits in Peso but do not charge at the current exchange rate therefore seeming to make more money than should be - The insurance costs were OUTRAGEOUS and costed more than the actual rental car - The rental vehicle while running well, had a LOT of dings, dents, scratches, and even punctures. We took a video and asked for a copy of the damage paperwork just so we knew what damage had already existed - The rental office/location itself does not seem like it is set up professionally and doesn't seem very secure

Our flight was delayed and we arrived an hour after planned. Our car was cancelled because we didn't call.

Had a slight miscue on being picked up which left us standing. More than made up by an early return of the vehicle and transport to the airport so we could catch our flight.

Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice

I waited 5 hours because POP didn't have any cars (though I was there for my appointment). After waiting, they brought me a dirty car fresh out the auto body shop, on E. As in empty.