Good overall. Could offer some advice.

The pre-authorization charged 3000 dollars, which is way more than other companies. It's been a month and it hasn't been refunded. It's very frustrating... There are also many miscellaneous fees.

1. We booked a Jeep, but we were given a Japanese car. 2. The Chinese representative had a bad attitude and argued with the customer about the fuel issue. The car was not above F when we picked it up, but they insisted it had to be above F when we returned it. We had to refuel at 10 PM.

You can never get the car you booked . There are always another kind of car instead of the car you booked on the web. But you can’t complain as they mentioned they car provide similar cars

Really lovely staff, and smooth transaction and great value for money