ロンドン—cotswold—シュルーズベリー—オックスフォード瓊元より-

Overall satisfied

Very satisfied

It's quite disappointing to have both fuel and electric cars in the same category. The service fee for handling traffic fines is very expensive. For a £60 parking ticket, Hertz charged a £42 service fee, which is about a 70% service rate. That's too much.

Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!

Car was changed for the better as I ended up with a mercedes! Pickup time was surprisingly slow, probably not enough staff at reception.

Booking process was easy.