ミュンヘン、白鳥城、フィリピンの森、金米ピッツバーグ、シュツットガルト、ハイデルベルク、フランクフルト。

The front desk and support staff were professional, enthusiastic, and communicated smoothly and pleasantly.

The overall service of the rental company was good. However, there was a mistake when renting the car. The staff mistakenly wrote gasoline on the contract. The contract indicated to fill with 95 gasoline, so we did as instructed. However, the car was a Hyundai i30 diesel version and required diesel. Because of the incorrect fuel, the car broke down and couldn't start.

Picking up the car was quite convenient. Initially, I rented it for just two days, but later extended it for a week due to some matters. I made a call to extend the rental, but eventually had to visit a store to complete the process. Although the rented car was convenient, I initially booked a RAV4 equivalent but was given a gray Nissan X-Trail, which was ugly. I paid an extra 10 euros to get a Volvo XC60 instead. Overall, I am quite satisfied, but the detailed charges were confusing. I paid much more than I expected and was unclear if it was a deposit or something else.

Satisfied

The airport counter staff were extremely friendly. Even when I returned the car to the wrong location in the garage, they still efficiently helped me with the return process.