Overall, I'm quite satisfied. The roadside assistance service was very efficient, and they covered all the costs incurred due to the vehicle fault.

The car was fine, but they were crazy about charging extra. I rented the cheapest model with a £1,000 deposit, returned it in perfect condition with a full charge, and they still deducted £250.

I found the service attitude to be quite good. They didn't push me to buy local insurance. The staff was enthusiastic and attentive. A very nice experience.

It's basically all about Europcar; Alamo doesn't really come into play at all, haha.

Waited way too long to get the car which in a digital age is ridiculous. Things like driving licence etc can surely be scanned and sent in advance. No chance to review car condition. No one came with us to the car to check condition or to confirm where any existing knocks or scrapes. The result is them claiming an existing scrape was cause by me when we had absolutely no problems with the car. Furious. I have fully comp but that isn’t the point.

Easyrentcars was great. Slick and easy.