The booking system did not seem to work well at all and they couldn't process the paperwork properly. Most problematic was the damage deposit, which is not a "hold" as it is with other companies, but was instead a charge, which would then be refunded. This is problematic when dealing with another currency as there is an exchange difference in a refund versus a charge which costs us money. When we complained about this we were told "its company policy" -- of course, why wouldn't it be? -- and then that our alternative was to pay $60 per day. It's just wrong. When checking out I asked to have a copy of the posting so I could be sure that it would be refunded, and I got some paperwork that did not show any amounts.
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Customer Service
Unlikely to use again