Good

The customer service is very patient

Advantage sign was small and I missed it

Great and best price!! Love the app although none of the discounts applied to any of the cars I looked at and I looked at a lot

Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.

When I called for assistance the associate was very accommodating and helpful.

The pick-up station was difficult to find. I spent an 1:40 waiting to get my rental. It was a KIA instead of a Toyota Camry. Even though I paid in advance, I was charged the initial booking fee plus the additions (fuel fill, EZ Pass), plus a $200 deposit. The email provided after turn-in showed 672 miles and 1/4 tank of gas. That is pretty amazing gas mileage as I did not put any fuel into the car.

It took us 2 hours and 20 minutes to get our car picked up. We stood in line for 2 hours. It was horrible.