Straight forward

This is a fraudulent rental company, don't rent from them. I called at 8 am to confirm a 3-day extension at 110 MYR per day. After the return time of 1 pm, they called me at 3 pm saying it would now cost 300 MYR per day. They shamelessly said the price had changed, regardless of whether I returned the car at 3 pm or the next day at 1 pm, it would still be 300 MYR. This is clearly extortion since they've already charged the credit card. Avoid this company. Plus, I didn't get the specified car model.

The condition of the car is 10/10 as it is brand new...The staff are very helpful.Overall,it is a wonderful experience and it definitely reached international standard.KURDOS FOR EUROPCAR MALAYSIA!

The 1k advance fee payment via credit card is a huge amount and will only be refund at a later date. This may only be the downside factor.

Lovely car and staff. Just one request, next time please suggest earlier where one should find the staff for pick up as that took 10 minutes & curiosity :-)

Like: I like that the staff was around to receive the car when we pull up to the drop off area.
Dislike: We had difficulty locating for EasyRentCar counter/contact person. Then we walk up to someone with Europcar and only to find out that they are the same people/company.