Good, with the exception of the (otherwise very helpful) Europcar staff trying to sell insurance
United Kingdom
Reviewed: Wed, Mar 13, 2019
About Keddy by Europcar:9.0/10
We arrived slightly early but the Europcar guy was friendly and went out of his way to help us get away as quickly as possible. It would have been five stars if the guy hadn't then tried to sell us excess insurance (which we already had). This made the whole thing slightly uncomfortable, which was a major shame as otherwise it would have been perfect. Please can Europcar train its people not to clumsily up-sell insurance to its customers? It seems to be endemic in the sector, unfortunately. I want to be left alone to make my own decisions about what insurance I buy, not frightened into buying Europcar's insurance!
Superb service. Particularly good stuff on arrival.
About QEEQ:8.0/10
Easy to use, good prices
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Customer Service
Good, with the exception of the (otherwise very helpful) Europcar staff trying to sell insurance
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