The car did have a lot of scuff marks on the duco , that worried us at first. spoke to desk guy and he reassured us they were all considered fair wear and tare... it is always a worry that the inspection person at the other end thinks this as well

The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition! 20 minute wait for the counter but once we got served, the process was less than five minutes.

Smooth process and no fuss. It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.

Insurance package for 0 excess quite expensive and come with additional fee. My booking price is 123 GBP. Insurance is 37 GBP as Budget officer told me. At the end, final price is 173 GBP. Additional fee 13 GBP was added up such as License fee and Location surcharge. I think those fee should include in booking price.

The car was exactly what we had hoped for. Very easy to book.

Easy booking process, cheaper than other car rental sites.

Best rental company !