Very satisfied

The vehicle was not very new and had scratches. The service was satisfactory, and the pick-up and drop-off were quick.

For National - Car was in great shape and very clean and comfortable. (Except left side fog lamp light missing). But definitely overpriced. It was not value for money deal. Except for the price everything was good.

The only thing which I didn't like about the whole process is; even after booking the super protection plan from easy rent cars, the counter (National) only received the booking for Basic Plan. which becomes a concern in the case of an accident or any damage, The National rental will still charge me for the damage. whereas I booked for super protection plan and paid extra so that I can be relieved from the stress of any damage/accident and theft.

Car was a bit run down but functional.

Easy to book and compare.

Car had more than 90k on the clock. It took a long time to check the car because of all the scratches and dents (see photo of record). Only way to lock the car was to press the lock button on the inside of drivers door, then close the door and lock with the key. The service attendant seemed to deliberately hide this fact. He had inserted the key and had the engine started before we inspected the car and we didn't discover the problem till we stopped on the expressway services on the way to Cha Am, already far from the airport. Tried to upload one vehicle damage record but got a message "sorry, you can upload no more than 20 graphs".