ドバイ—アブダビ

We couldn't rent the car this time partly due to our own reasons. However, because of the flight delay, we arrived too late to pick up the car. When we realized we forgot some documents, the cancellation period had already passed, resulting in us paying for nothing. During the negotiation, they promised to try their best to help us rent a car, but in the end, there was no solution. Due to the flight delay, we neither got the car nor received a refund. Their reason was simple and direct, their attitude very proper, but they didn't resolve the issue. We will never use or recommend this car rental company again.

Make sure to take detailed photos and videos of the car when you rent it, to save time when returning. Otherwise, any unrecorded damages or stains may be difficult to explain.

Didn't get the car

All responses are just corporate nonsense. Garbage.

Terrible. When returning the car, a staff member tried to send me away and bothered my wife. I found out later. Absolutely reported him! Parking location at the airport is super hard to find. I really wanted to confront him.