The whole process was really quick. I asked them specifically for Ford Explorer because I wanted to check that car and they had one available so overall great experience I only had the rental for less than 24 hours.
Overall satisfied, but the post-return inspection was a bit too strict. They found a small dent caused by a stone and required me to pay for repairs. It's really frustrating.
The overall car rental experience was okay, but the pickup process was a bit slow. The vehicle's condition was average, and the maximum speed seemed to be capped at 120 km/h, as the display showed warnings for higher speeds.
It's quite close to the airport. They even offer drop-off service to the airport when returning the car, with no additional charges. The owner is very nice and talkative. Highly recommended.
Difficult to contact; the WeChat account is managed by headquarters and cannot promptly communicate with the pickup location. The deposit is refunded a month after being credited, causing a loss in interest.
The service was quite good. Picked up and returned the car at the store, and there was a dedicated driver transferring to the airport. The vehicle inspection was professional and efficient. Great value for money—highly recommended.
The service was fine, but after returning home, charges kept appearing on my credit card every few days without any explanation, and no emails were sent to clarify. It's been half a month already. They had previously sent a bill, and all parking fees, tolls, and fines were already deducted. Despite this, I'm still being charged 52 AED one day and 10 AED another day—it’s extremely frustrating. Other aspects were fine, but this frequent unexplained billing is really annoying. I have to spend a lot of time communicating with them over a couple hundred AED.
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