Their rental system is strange and I have never tried it before, as the car is operated using a tracking card and there are fees on it when the car is delivered, and the experience will not be repeated.
I booked toyota camry (group D) car at 3 pm
I went on time of collection, didn’t find the car i booked or similar in same class
They gave me small suv car claiming that this is upgrade as my car or similar class not available
I refused to take small suv and asked for a sedan, when they said this only available otherwise you can cancel the booking.
I had a business trip and the car was highly needed, so i was forced to accept it
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Dubai
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