Autostrad, Dubai International Airport - Terminal 1 Arrival Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Autostrad - Dubai International Airport - Terminal 1 Arrival Information, Car Rental Instructions & Policies

Address

Car Rental Lounge, Terminal 1 Arrival, Dubai International Airport

Telephone

+97142245040 / +971504587061,+971508673831,+971566821494,+971565445208

Pick-up Instructions

The Autostrad - Dubai International Airport - Terminal 1 Arrival car rental location is in terminal

You can walk to the counter of Autostrad - Dubai International Airport - Terminal 1 Arrival car rental.

The office is located at the airport, you can walk there directly or call +97142245040. There is a parking fee of 50AED required to pick up at Dubai Airport, which will be collected by the counter.

Drop-off Instructions

Return the vehicle to the airport parking lot according to the instructions of the staff. There is a parking fee of 50AED required to drop off at Dubai Airport, which will be collected by the counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE， must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AED 25/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AED 20/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AED 20/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Oman	AED 420 per rental

It is possible for the customer to cross Oman via Al Ain Mezyad border, additional charge will be 420aed for OMAN NOC valid for 7 days. However, customers will have to buy Oman insurance from the border.To proceed with Oman NOC, customers will need to provide a copy of the passport's first page and both sides of your driver's license at the time of car pickup.

Must-not:

Taking rental cars to following countries is not allowed:
Qatar, Saudi Arabia, Jordan, Egypt

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000-5000 for Suzuki Ciaz,Citroen C3,Mitsubishi Asx,Toyota Corolla,Kia Picanto,Citroen C5 X,

AED 0 for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED 0 for Mitsubishi Asx,

AED 0 for Hyundai Tucson,Kia Stonic,

AED 3000-5000 for Jac S4,Hyundai Tucson,Renault Megane,Kia Stonic,Mg Rx5,Infiniti Q50 3.0 Lt,Rabdan One,Volvo Xc60,Nissan Patrol Titanium,

AED 3000-5000 for other car models.

Theft Insurance Excess differs by car model:

AED 0 for Suzuki Ciaz,Citroen C3,Toyota Corolla,Kia Picanto,Citroen C5 X,

AED 0 for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED 0 for Mitsubishi Asx,

AED 0 for Hyundai Tucson,Kia Stonic,

Third Party Liability Insurance Excess differs by car model:

AED 3000-5000 for Suzuki Ciaz,Citroen C3,Mitsubishi Asx,Toyota Corolla,Kia Picanto,Citroen C5 X,

AED 0 for Infiniti Q50 3.0 Lt,Nissan Patrol Titanium,

AED 0 for Mitsubishi Asx,

AED 0 for Hyundai Tucson,Kia Stonic,

AED 3000-5000 for Jac S4,Hyundai Tucson,Renault Megane,Kia Stonic,Mg Rx5,Infiniti Q50 3.0 Lt,Rabdan One,Volvo Xc60,Nissan Patrol Titanium,

AED 3000-5000 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Dubai Airport

27.3 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2 mi from Al Qiyadah Station

2.2 mi from Dubai Healthcare City Station

2.2 mi from Creek Station

Hotels

2.3 mi from Lotus Grand Hotel

30.8 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

3.5 mi from Al Bastakiya

4.1 mi from Heritage Village

6.1 mi from The Dubai Fountain

FIND ME A CHEAP RENTAL

Leaflet

Map view of Autostrad Store Location

coordinates: 25.2491133 55.3520971

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.6
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.6
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

M.Adel
Dubai
6.7 /10 Average
Reviewed: Saturday, March 22, 2025
I received another car which I didnot request with less experience. Beside car have a bad smell.
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Astrid Owen
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Overall, the car rental service is good with high efficiency and a friendly attitude. I'm just not sure about the deposit refund process.
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Tiffany Carl
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Very satisfied
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Rita Galsworthy
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Satisfactory service
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Alan Harry
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
Had to wait almost an hour in line to get the car
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Lou Zangwill
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Everything was good, but the final deduction of the deposit (including speeding fines and airport parking fees) was not notified in advance, leaving me confused and anxious. Ultimately, it was through QEEQ that I received a written breakdown of the charges.
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Joseph Pater
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
The service was okay.
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Ingram Mackintosh
Dubai
4 /10 Average
Reviewed: Saturday, March 22, 2025
Mediocre experience, had to wait a long time for the car, and the car provided was quite different from the one booked.
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Duncan Leacock
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Very satisfied
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Benedict Buck
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
It's acceptable.
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Cedric Flynn
Dubai
4 /10 Average
Reviewed: Saturday, March 22, 2025
It took 1.5 hours to pick up the car. With a kid and feeling exhausted, we had to wait there. The other rental companies nearby had plenty of staff and quick service, but Autoatrad was extremely slow, which made the experience very unpleasant.
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Paul Jerome
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Very satisfied. The car was new and comfortable to drive.
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Brandon Ivan
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
It's acceptable.
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Chloe Roland
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Satisfied, the service attitude is very good, they are very friendly.
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Natalie Springhall
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Overall satisfactory
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Amelia Joel
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Good
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Ruby Micah
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
Fair, but the working pace is quite slow
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Newman Herbert
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Except for the additional driver fee of 25 AED per day plus VAT, everything else was pretty good.
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Arvin Ben
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
The pickup was relatively quick and smooth. The vehicle was very clean and tidy.
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Todd Pansy
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
There was a counter in the airport hall where the procedures were handled quickly, but they did not inform me of the specific car model. I chose an SUV COMPACT, but they gave me an SUV SMALL, which is a completely different category.
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Paul Jerome
Dubai
2 /10 Poor
Reviewed: Saturday, March 22, 2025
The car pickup location is not within the airport but in a desolate parking lot outside. There were hidden charges when returning the deposit, including a 50 Dirham airport parking fee, which was only refunded after I filed a complaint.
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Wanda Copperfield
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
The rental company's efficiency is extremely low.
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Madeline Surrey
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Excellent
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Rodney Elsie
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
Average
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Tobey Dorothy
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Very good
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Penelope Charley
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Overall satisfied, and the price is very reasonable. However, I suggest improving the renewal terms, as extending by one day costs three times the original rate.
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Wordsworth Alcott
Dubai
6 /10 Average
Reviewed: Saturday, March 22, 2025
The car pickup process was quite slow, taking at least 40 minutes for paperwork. Returning the car was faster. They switched my car to a JAC S3; I'm not sure which model is better. Paid 52.5 AED for parking fees. Refunds take a month and I'm unsure if there will be further charges.
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Adair Jonson
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
The staff were very friendly and patient
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Anonymous
Dubai
8 /10 Very good
Reviewed: Saturday, March 22, 2025
Their rental system is strange and I have never tried it before, as the car is operated using a tracking card and there are fees on it when the car is delivered, and the experience will not be repeated.
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A.Siegl
Dubai
7 /10 Good
Reviewed: Saturday, March 22, 2025
Die Wartezeit ab Mietbeginn dauerte ca. 45 Minuten, da der Wagen nicht bereitgestellt war und erst betankt werden musste. Ärgerlich.
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Ogden Bill
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
The service attitude was excellent.
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Astrid Owen
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Pickup and return were both quite fast, and the vehicle inspection during pickup was thorough. Areas with previous scratches were clearly marked in advance.
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Barry Bobby
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
The service was excellent and satisfying.
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Janice Christy
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
It's acceptable.
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Elva Nathaniei
Dubai
10 /10 Excellent
Reviewed: Saturday, March 22, 2025
Very satisfied.
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