I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members who were very indifferent. They said only the CHR was available, and if I wanted a different model, I would have to wait an unspecified amount of time. Due to being in a hurry, I had no choice but to accept it. The next day, I contacted the rental platform to request a vehicle change, but even after two days, they couldn't reach the rental office. Extremely disappointed with the German rental company.

Car replacement, additional insurance, and GPS service fees

The airport location is very noticeable, the queue was short, and the staff were very professional. We needed to extend the rental period, and they offered a very favorable price right away. The entire process was very simple.

A big company is indeed different, the cars are very new and the service is good.

Very satisfied with the service and the condition of the car.