Dirtiest car I ever rented in my life also I paid for Gmc Yukon or similar but got Dodge Durango that lower class. Overal this was my first and last time I used this company for car rentals
The airport pick up took much longer than expected, the van was alright- exactly what we needed in terms of space. The return process was hindered by the massive blizzard, but the customer service offered by AVR when trying to coordinate our drop off was great. Andrew (from AVR) really worked with us to help us return the car and allowed us to park it at the airport since AVR was inaccessible by road due to snow.
Overall we were happy with the value and service of Airport Van Rental. Some things to note include; make sure you call from the airport to arrange pick up and make sure you book extra hours online if there is a space between your drop off and flight out.
Service was good. But very disappointed we didn't get the car we saw online. We thought we were getting a Yukon, then we were told they didn't even have one to rent at all!
The biggest fail was I booked a large SUV (Suburbain , Yukon,Tahoe LARGE SUV). NOT A DURANGO........ MID SIZE SUV!!!!!!
About QEEQ:7.0/10
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