Europcar KRABI INTERNATIONAL AIRPORT Review: Pickup/Drop-off Acceptable, Cleanliness Excellent, Customer Service Ve......

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C.Thanitsaksamala

Thailand

Reviewed: Mon, Aug 10, 2020

About Europcar: 7.0 /10

Thank you.

About QEEQ: 10.0 /10

Thank you.

Economy | Toyota Yaris or similar

4-day rental

Relevant Reviews on Europcar KRABI INTERNATIONAL AIRPORT

Julius Hughes

Thailand

1 days rental

Reviewed: Fri, Aug 9, 2019

About Europcar: 10.0 /10

Coming out of the airport, I saw staff holding a sign for pickup. They were very warm and proactive. The car collection process was smooth.

Teresa Herty

Thailand

1 days rental

Reviewed: Wed, Feb 19, 2020

About Europcar: 10.0 /10

Good attitude

Aurora Rhodes

Thailand

1 days rental

Reviewed: Fri, Sep 21, 2018

About Europcar: 10.0 /10

Good service attitude, simple procedures.

About QEEQ: 10.0 /10

A.Tolkachyov

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Tue, Jan 14, 2020

“Recommend.”

About Europcar: 9.3 /10

It was easy to find the counter. Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all. He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car. Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to After we got 91 we had a chance to compare.

About QEEQ: 9.0 /10

Easy to use. I even had to contact customer service, they also helped. Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).